Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11062 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 11,062 reviews
  • Rated 5 out of 5 stars

    good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good. good. good. good. good. good. good. good. good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must buy in case your stuff malfunction or broken on one of most expensive electronic products, so they will replace it for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must buy in case your stuff malfunction or broken on one of most expensive electronic products, so they will replace it for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a printer for my mother in law she used the geeks to help set up the printer and a 4 year warranty is a wonderful thing to have peace of mind

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Covered.

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here's to hoping I never have to use it but have the coverage if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    College student like myself need this Customer service usually is pretty good The pandemic have left me wondering where these nasty people come from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. It is exactly what I needed. Works just like the description says. All viewers this is exactly what you are looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help full

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guy help me put lot when i break something Love

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad service worth it if you don't like tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they bring good service, their staff is knowledge. However, I believe their service fee is a little high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the replacement plan if I ever need something replace they either replace it with the same item or upgrade. Just need to pay the difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this on every item. With the delay in getting items you need this added to any item u buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have a piece of mind knowing there’s a replacement if needed and Bestbuy standing next to there word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router Problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called the Geek Squad, made an appointment, went to the store, exchanged the router, no problems what so ever. This was my First time using the Geek Squad Protection and it was an awesome experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed assistance, but glad to know they are available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money in case you every have a problem with you covered product. Spend the little extra and get this to cover your expensive investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the geek squad yet, but having the extra coverage just gives me peace of mind in case anything goes wrong. I have delt with the Geek Squad on another product and they are awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad responded any time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is great because your calling any day and any time and they listen to you for repairs or helping you for any device service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS PURCHASE!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase protection with Geek Squad. Anytime I’ve run into “operator errors” they are always patient and help me walk through to the end. Guys in store are extremely knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my tablet daily, it has so many features I am still learning them all, it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use yet and hope i dont. But highly recommend!

    I would recommend this to a friend