Customer Ratings & Reviews

Geek squad is really good for help and whenever you need something

Peace of mind knowing the Squad is there for any issue.

Another five star rating on something I will probably never use. You can tell I have no life, so I respond to surveys that are totally useless.

Great lovely service never had a problem with replacements or troubleshooting best customer service I've ever experienced

The squad at my Cary crossroads location always provides great customer service whenever I come in for service or general questions about products purchased

It’s worth it purchasing this replacement plan. The hard drive that I bought has spinning hard drive, it’s nice to have peace of mind while using the hard drive with my Xbox ONe S.

Excellent protection and they stand behind their plan.

I bought this printer for the teacher of the house and we both love it, nice touch screen prints fast and the ink last longer than we expect, the picture quality is really good also. would recommend to everyone .

GREAT SERVICE ALWAYS ON TIME AND GOOD WORKING PEOPLE

Good protection plan especially for the price! I always pay for the protection plan when I buy any appliance or electronics!

Warranty is a great one to have on the headset. It's a Comfort to know that is something happens I just have to exchange it and it would be covered

Get it is definately worth it & has always been well worth it to myself anytime I had to use it by chance with no problems at all when helped out by Best Buy.

Get it is definately worth it & has always been well worth it to myself anytime I had to use it by chance with no problems at all when helped out by Best Buy.

They helped to replace my xbox control when it broke. No fuss no huss just smooth sailing for this guys and help. Worth buying the insurance protection from them.

Haven't had to use it yet but for the price I thought it was a great option to have a backup. I purchased it when I bought my HP printer.

Just worth the knowledge of having peace of mind in case anything goes wrong. Haven't had to ever use with other products purchased from Best Buy.

Surely you've had the experience of your ink jet printer drying up while you were away. This had to happen to us twice before we figured out that there had to be a better way. And there is a better way - buy an inexpensive replacement guaranty from Best Buy and let them worry about the hassles of making it work again.

I love the product placement plan. If you have an issue in or out of manufacture warranty, then they replace the product or give you a store credit towards a new product. No hassle or wait for repair.

This is one of the best "insurances" ever. I am very comfortable knowing I can always rely on the Geeks to help me with my computers, etc.

Great product love the geek squad cause I'm a total tech geek