Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11063 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 11,063 reviews
  • Rated 5 out of 5 stars

    Good price for peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by sales associate but I hope I don't need to use it. Covers two years any parts of Epson printer, can return without original packaging. Good peace of mind, just in case but so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful resource!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet, but I’m sure I will. A very useful resource!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped to replace my xbox control when it broke. No fuss no huss just smooth sailing for this guys and help. Worth buying the insurance protection from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD WARRANTY FOR PRICE AND BENEFITS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD WARRANTY FOR THE PRICE, WHICH INCLUDES REPLACEMENT OR REFUND IF MACHINE CAN NOT BE FIXED. GIVES YOU PIECE OF MIND

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your coverage with geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always carries great warranty and insurance for the price! Most retailers don’t replace the item as they say but beat buy does!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for replacements.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for I have not had to use,but glad knowing it is there!!!!! The Geek Squad has helped me several times with questions & problems. Very polite & not intermittentling to us unskilled pc users. Thanks Geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad -- Peace of Mind!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We almost always but the Geek Squad Product Replacement Plan, of course especially for electrical components. It just gives us peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sometimes good to get this for certain items for extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free Purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often get replacement warranties as they often pay off. For a few extra bucks, if my device fails for almost any reason, I can bring it to the nearest Best Buy and get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ladtop devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the nest service to have for electronic needs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Salesperson recommended this plan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we will be using this frequently, getting the replacement plan at that price seemed the sensible thing to do. I didn't want to have to worry about having to buy another one too soon. So far we love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and customer support. Knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave home without it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents insured my safety as well as their’s. Worked quickly affectively and cleanly. Will have them back to hook up sound bar and stereo system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is excellent. I have used it many times through the years and the technicians have been top notch and always fixed the issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad coverage for my products. Easy to take for repair close to home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought geek squad protection regularly on purchases. I would have never thought I needed printer help, but it has been very helpful to have someone remotely be able to work out glitches!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In view of problems that arise with electronics and equipment, this Product Replacement Program is tops. I hope to not need to use it, but if needed only one time it more than pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money. Would definitely recommend that customers purchase this as it covers so much more than the manufacturer's warranty that comes with the product's basic warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We have protected all of our computers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the protection for our computers. My wife and I decided that it would be better to have all of our computers under warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend these Geek Squad Product replacement to everyone. Best Buy and the Geek Squad stand behind these warranties 100%.

    I would recommend this to a friend