Customer Ratings & Reviews

I've had to use the product replacement plan before and the process is really easy and hassle free. They just exchange it out for you with no issues.

The geek squad agent took good care of me and offered some good advice.it's always good to back up your purchase with an insurance policy

They have a friendly helpful staff, great sales and products.

I was a bit taken back by the price of the protection but was super happy when my daughter broke it and I had protection so I was able to take it in and not pay a dollar extra to have it replaced

I have used this program multiple times and it is well worth it in my opinion. I have had items replaced on more than one occasion. The process is simple and painless. Well worth a few bucks.

They are GREAT at their job. If they cant fix it...they give you the money that it's worth on a gift card to buy ANYTHING!!

I recommend getting this on technology. Technology is great but it isn't the best, get this in case your product breaks, it has saved me a lot of money.

Right now I have not used the geek squad for my product. But I purchased it just to have a little more insurance just in case something happens along the way.

Geek squad is great at giving support and guiding customers when they need support. They are quick and easy to understand. I always receive great assistance.

Just Get It--------------------------------------------

The professional Geek Squad agents mounted my new TV system and connected all my related devices. Everything works perfectly now. Thank you Geek Squad!

SUPER PRINTER AMAZING WORK EASY TO ISNTALL NICE FUNTION

very good printer for the price or for people on a buget.

Awesome team , very knowlegable and very helpful , also very honest , impresed

Gs protection is something you are going to wish you had! I have been very carefuo with my products but you never know!

The agents have been very helpful on the telephone. In the store they are also very helpful. I am not very computer literate so I love this service.

A headset I purchased stopped working and people couldn't hear me. I brought it in and the customer service rep exchanged it for a new one. I was also able to get the protection on the new headset.

In my opinion it is great to have the replacement plan. You never know when something can go wrong and its always so easy and convenient to have.

I rarely by warranties, but this felt like a good investment. I have not had to use it, but knowing I have it for a pricey purchase makes perfect sense.

Surely you've had the experience of your ink jet printer drying up while you were away. This had to happen to us twice before we figured out that there had to be a better way. And there is a better way - buy an inexpensive replacement guaranty from Best Buy and let them worry about the hassles of making it work again.