Customer Ratings & Reviews

You call in let them know the issue, do some troubleshooting over the phone. If that did not fix the problem bring it in and exchange for a new one!

Good for the money but the real test will be when I have an issue with it. To make a better protection plan, best buy should offer at least a one year extention as the 2 year plan is up.

Such value in knowing that my devise will be protected with this extra coverage! Haven’t had to use it yet but gives me great peace of mind!

So far so good, haven’t had to use the geek squad and hoping we don’t have to. Lol. Highly recommend when you purchase a computer or anything

I only paid like $4 for this protection plan and it replaces my keyboard that was $220 for any accidents or damage. Worth the money is an understatement!

Buying the replacement is very worth it when it comes to peripherals like mouses and headphones, make sure you get it because you use those devices everyday and they break and wear out!

Always good to get insurance. I got a printer not knowing it wasn't working till 34 days after having it and was able to exchange it with out penalties.

The supply was good and handled with care and well job

Haven't had to use the Geek Squad service for this product but from past experience the service is good.

Excellent photo quality. Fast printing. Worth the money!

Geek Squad repaired my dell computer and suggest we get another brand computer dell doesn't seem to be dependable. lenovo seem to fit better for bookkeeping .

A must have for extra protection for your purchase. Highly recommend.

The people are always very nice and helpful I always purchase coverage on all electronics from BesyBuy since I have a teenager you never know what can happen

This has been perfect for what I have needed. I love that it is wireless. Makes it super easy to print from my phone or computer.

Had to return the keyboard because one of the keys was defective and kept sticking. Only had it a couple of months and thought the product warrantee covered a full exchange. Geek Squad prorated the coverage so there was a charge. However the service at the store was excellent and getting a replacement was easy :)

I would recommend this to everyone. I am not computer literate and they are a great help. Money you invest in the Geek Squad, you would not regret.

I have used the Geek Squad for years, and every experience has been positive. I recommend them, even for products not bought at Best Buy (gasp!)

It's good to know that Geek Squad is available if I should need them. Fortunately for me, I haven't had a need for them. I highly recommend them.

Most definitely purchasing a Geek Squad Product Replacement Warranty because, from personal experience, hands down, it is the one of the best no hassle warranty that you can purchase!!!

Anyone have ever talked to with the Geek Squad has always been very helpful and nice. It's also nice to get an affordable "warranty" for most any item I choose!