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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11063 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 11,063 reviews
  • Rated 5 out of 5 stars

    great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the 2 year warranty, had issues with a keyboard after a year and they replaced no problem and even extended the warranty an additional 2 years!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very important to purchase a 2-year Geek Squad Product Replacement specially if you have kids. You will feel secure that whatever happens to your product you can always go to Best Buy and they will replace it for you as long as there is no major damage. I think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I've had Geek Squad protection on. They have either fixed or replaced no questions asked would recommend to anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan was price good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought a replacement plan in case...it was price ok as

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad answered my questions and helped steer me towards this unit when I was getting rid of my TWC unit angling with the monthly TWC fee. Haven't had to have them repair since it still works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this before and it has always been a worthwhile service, especially if you're purchasing somethings that has been on display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way they are very helpful and know what they are doing. They are there when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a small problem with my printer within the first month of purchasing, took my printer back to Best Buy, with the 2 yr warranty and they replaced item with no problem. Geek Squad is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you buy electronics you need this

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is excellent if you have any problems with his printer or any type of electronics are there to help and if need be replace I highly recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans are GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buy the protection plans as it extends the warranty, and there isn't a problem when something goes wrong your purchase is totally taken care of. I usually buy protection plans on expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best warranty around I believe. I wouldn't purchase anything without also getting Geek Squad Protection/Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a very high quality addition to any purchase you make I highly recommend adding geek squad protection to anything you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best when it comes to warranty I love there policies and the time they offer I have never had a problem with anything that needed to be taken back to the store love you guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I buy the computer from Best Buy, I buy coverage from the Geek Squad. I used it many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money for protecting your investment. Any issues they will repair it or replace it and gives you a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the product replacement is well worth the cost, in my opinion. A previous purchase was replaced without question when the product failed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far - so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have to use it yet as my monitor is running strong but I'm glad I don't have a deductible if I do have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get Geek Squad warranty for large-ticket items since we believe in having insurance in place for emergencies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never go without the geek squad , they have helped us in so many ways to go without would be a mistake. They are very up to date on products . This is something everyone should get .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this protection just in case something goes wrong with the product. Their warranty is good because if something goes wrong I just take the product and get a new one without problems.

    I would recommend this to a friend