Customer Ratings & Reviews

Having this protection is over of the smartest things to do.

Happy to receive a replacement. Best Buy always follows through on their product guarantee. We appreciate receiving a replacement when something goes wrong.

Always on hand when I get in trouble! Got to have this kind of back-up when you are out there on your own!

It's the main reason I buy from best buy. Electronics fail all the time and the geek squad protection is the best.

I added the warranty on my printer, because I know the printer will be used a lot by my students. If anything should happen to it within 2 years I'll be able to get it fixed or swap it out.

Very good value for this printer. The terms seem very fair.

purchased for Christmas as gift for off work stuff it is very simple and easy to use thanks best buy purchased in case any accidents happen

Never had a problem talking to them or getting a issue resolved

Nice to know I am covered if I have any problems. I hope I don't need it.

Always need for an extra piece of mind. This four year warranty is definitely needed when the unexpected happens to you"re electronics.

Great product! I will buy it again for the family! Best Buy personnel really helped on the purchase. The replacement program rocks!

I must say to anyone purchasing a product of any technology, the Geek Squad Product Replacement is a must! If anything at all happens the Best Buy experts are right there to save the day! A must buy!!

My printer got ink dried up in it within a year of purchase and I was happy I got warranty. They returned without a problem and gave me brand new comparable brand (mine was no longer available).

Absolute best printer if your willing to spend the money!

We added this service because we wanted a hassle free return if there was a problem.

I had the old Russian security system that Best Buy kicked out but due to triple layers of protection I couldn't download the new system so Geek did it for me, no questions asked.

Geek Squad’s Protection Plan is a great plan to offer you coverage after a manufacturer’s warranties period ends. So, you can extend that warranty for up to 5 years on items purchased at Best Buy. It also covers accidental damage for up to 5 years. Below are the details of the two plans available. Good plan for the money.

Replacement service is always well worth the money Nice to know that if Anything happens to the product I purchased it will be replaced

The techs in the store are pretty much useless, everything gets sent out, but the service is helpful for cracked screens, and other major problems

Purchased with Brother Printer, which we love. Why not? No issues with printer yet... but it will be cover if we do.