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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11063 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 11,063 reviews
  • Rated 5 out of 5 stars

    Higher End Hp Printer Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I'd Bought a Higher End Hp Printer this Time I Wanted to Make sure that it was Covered & that I didn't have to Ship it Off to Hp Myself for Warranty Issues should They occur!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard stories of how bad Greek Squad can be but my local Greek Squad has been great to me. I would definitely recommend them to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. Give peace of mind that items are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had to call once since I purchased it. However they were very helpful and professional when I called. Yes they helped resolve the problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to buy, easy to use, no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, have had them replace a second printer after it failed outside of the manufacturer warranty. Just wish I did not have to buy a new policy each time the printer is replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to have the replacement "warranty" with best buy because you no need to call any company, the fixed in the store and if the problem is seriously the replace with another product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They very professional and are ready to answer any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had to get my computer sent off to the warehouse they kept me informed of every thing I was able to get it back to me working correctly very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did. Not receive any help from geek squad. You all are actually requiring 50 characters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the repair and service, enjoy coverage that goes above and beyond the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An offer I couldn’t refuse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An offer that is hard to beat. I think I might not ever need this. Epson out did themselves. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok thanks they offered a excellent service and I first did it on the facts that they recommended it for new tv and good warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Never used it but I have in other products and it is very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Service Warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been outstanding. I have had to return things in the past and they have always come through with outstanding service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garanty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very glad of buying de 4 years guaranteed, you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does great repair when items need repairing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a great service, especially for someone who has little technical knowledge. They were helpful and fix my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection for my devices. They have always been more than helpful when I've had issues or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has had this option for a good number of years. As printers cannot easily be repaired, this is a wonderful option available to buyers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got this for the family to use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really use it all the time, it was mostly for family I personally like to do stuff myself it's a lot more easier and I feel more comfortable, but the family does like it they all depends on the person

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for your kind review. We appreciate the feedback! If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.