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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11192 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 11,192 reviews
  • Rated 5 out of 5 stars

    Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind when buying something expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best there is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the main reason I buy from best buy. Electronics fail all the time and the geek squad protection is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    convenient and reliable source for my warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have peace of mind about the items I bought at Best Buy, knowing that I have a convenient and reliable source for my warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very helpful, they explain what can and cannot be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always makes it right and is very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always wise to get insurance. The service and replacement in store alone is worth it. It is hard to get an HP rep on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product replacement is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for product replacement . not impressed with our local Geek Squad at all

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been getting this service every time my kid gets a new headset. Agents are so helpful and either fix or replaces the device every time I take it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind to know if anything happens to the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped guide me to fix phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful customer service, helped me fix my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and durability excellent for use im recomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and recommend it 100%. Worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    !!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well what can I say about them not really nothing because I haven’t gotten nothing fixed by them but I’ve been wanting to fix some thing but they wanted to charge me so I’d rather not I thought my insurance was there to cover my item not just for show

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the plan will be the difference between being a happy or frustrated customer. BB will take care of you if you have a problem if you have the plan. If you don't you're on your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty was able to talk to an agent to anytime I had a question they were very friendly and was able to help me every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for any electronic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add geek squad to my electronics purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a lifesaver saves you the hassle of having to pay for a new item or Device I don’t regret purchasing any Warranty from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already had to use Geek Squad once since purchasing. Great service. Solved problem within 30 minutes. Worth the money to buy the yearly service.very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never purchase an item without buying his 2-year replacement plan so if you're buying any Electronics or anything that offers it buy it because it definitely comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very important to me to have this coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased this coverage with several items purchased at Best Buy & have needed to use the coverage on some pieces of equipment. The coverage has never failed to provide a replacement

    I would recommend this to a friend