Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11192 reviews
(11,192 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Replacement Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great peace of mind when buying something expensive
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best there is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's the main reason I buy from best buy. Electronics fail all the time and the geek squad protection is the best.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
convenient and reliable source for my warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice to have peace of mind about the items I bought at Best Buy, knowing that I have a convenient and reliable source for my warranty.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always very helpful, they explain what can and cannot be done.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A+ service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad always makes it right and is very helpful
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's always wise to get insurance. The service and replacement in store alone is worth it. It is hard to get an HP rep on the phone.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
product replacement is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought for product replacement . not impressed with our local Geek Squad at all
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been getting this service every time my kid gets a new headset. Agents are so helpful and either fix or replaces the device every time I take it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Eases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of mind to know if anything happens to the printer.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Helped guide me to fix phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful customer service, helped me fix my phone
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and durability excellent for use im recomend
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product and recommend it 100%. Worth the money.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well what can I say about them not really nothing because I haven’t gotten nothing fixed by them but I’ve been wanting to fix some thing but they wanted to charge me so I’d rather not I thought my insurance was there to cover my item not just for show
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying the plan will be the difference between being a happy or frustrated customer. BB will take care of you if you have a problem if you have the plan. If you don't you're on your own.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Love The geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the warranty was able to talk to an agent to anytime I had a question they were very friendly and was able to help me every time
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
A must for any electronic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always add geek squad to my electronics purchases.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a lifesaver saves you the hassle of having to pay for a new item or Device I don’t regret purchasing any Warranty from Best Buy.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have already had to use Geek Squad once since purchasing. Great service. Solved problem within 30 minutes. Worth the money to buy the yearly service.very professional!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would never purchase an item without buying his 2-year replacement plan so if you're buying any Electronics or anything that offers it buy it because it definitely comes in handy
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Very important to me to have this coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have purchased this coverage with several items purchased at Best Buy & have needed to use the coverage on some pieces of equipment. The coverage has never failed to provide a replacement
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend
