Customer Ratings & Reviews

My mother ninja stop working out nowhere and went back they had no problem to replace it.

The Geek Squad has already helped me tremendously. I did not know how my laptop functioned and all the features that it had. The Geek Squad showed me how to navigate my new laptop.

Always nice to know that if I have a problem with my purchase that the Geek Squad will help me out.

Great product and service so far hope to use it awhile

Very Helpful, friendly staff great place to find your needs.

Love the warranty was able to talk to an agent to anytime I had a question they were very friendly and was able to help me every time

It's always wise to get insurance. The service and replacement in store alone is worth it. It is hard to get an HP rep on the phone.

Thank you Geek Squad for processing smoothly an exchange on a product I had purchased from Best Buy under warranty

Peace of mind. I pruchased a 4 year plan for my new epson printer which is great and has a replacement plan at a fair price.

I love that I could get this for my printer and not go over budget as a college student. I also, love the fact that if they cannot fix the issue they will replace it free no questions asked!

No I did all,but the people was very nice with me.

Will you always need this? Probably not. BUT...it might be worth it for purchases that cost at least this much and you plan on keeping the two years. Overall, not a bad price for a piece of mind.

Great protection plan. Never an issue when the product fails and has to be returned. Gift card always given without issue

I live in the hills so their ability to fix my computer at home from their store is wonderful. They are patient with my non-knowledge of computers.

good service ever, strongly recommend. 100% satisfied

Bought the GS warranty. My modem/router stopped working, took it back; expecting to be grilled and given the run around... not the case here! It was painless! This warranty is a must have!

I always buy the 2 yrs protection from best buy, always there when i need them, great service and excellent workers.

It's nice to have peace of mind about the items I bought at Best Buy, knowing that I have a convenient and reliable source for my warranty.

You can’t go wrong with geek squad. I usually purchase the warranty if what I bought is portable. Don’t want to take any chances.

I purchased a router and had nothing but trouble with it. Returned it twice and finally just gave it back. If it wasn't for this I would lost my mind!!