Customer Ratings & Reviews

I always buy the protection plan. Worth it. Best Buy Geek Squad have been a life saver on more than one occasion.

I never go without the Best Buy protection plans. They always take car of it if something goes wrong. The customer service is amazing.

Haven't used it on the printer yet but I have used the geek squad plans on my tvs and CPU in the past. Best Buy is by far the best with their warranty program and I love their service

Always pay extra for the max warranty on things with moving parts. Dishwasher, dryer, washer, fridge. Mine has been replaced already.

Always get the Geek Squad on electronics. If something goes wrong, they fix it. If they can't fix it, then they replace it. No hassles.

Always gotta love geek squad.. they go above and beyond everyone in my experience!

worth the money. piece of mind, gone through 3 printers in the last 5 years, was finally smart enough to buy the warrenty

Printers, just like any electronic equipment, has failures. Pay the extra few dollars and be assured that for 2 years it can be repaired or replaced because without it, you will pay much more!

This Service agreement was worth every penney we paid for it. We had 2 units that needed repair. It paid for itself

Best Buy takes the higher road. Any plan they offer is effortless and valuable. I fix electronics professionally, some things just won’t be fixed. Off to the refurbish bin they go!

In knowing how electronics don't necessarily last it is good to have an option to replace without the exorbitant cost. The price of the replacement plan was minimal and a value.

If you buy a product like a TV, Computer, or secondary stuff its important to have this so you can get it fix or a replacement

The Geek Squad service is always available, efficient. The agents are helpful and knowledgeable.

Really good. Agents are helpful and always willing to help when you run into an issue! I absolutely recommend this to anyone!

Great blender, I make smoothies about 4 times a week.

I bought this two years Geek squad service on my purchase and I am very satisfied from it. They will look at your product and if anything wrong with it, they will happily replaced it for you.

Always get the insurance. I have used them a few times and they are great. Things get done right and if it can't get fixed I get a brand new one.

Always get the insurance. I have used them a few times and they are great. Things get done right and if it can't get fixed I get a brand new one.

I had been to Pottstown best buy geek squad numerous times with my daughters computer and they were clueless. Everytime i would take her computer in they would say they had fixed it and soon as my daughter would try to do her assignments her compiter would do the exact same thing that they supposedly fixed

I have had to use the Geek Squad Protection Plan a few times. They stand by their commitment to helping you when things go wrong.