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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11063 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 11,063 reviews
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to resolve why my laptop was running slow and provided great recommendations for the future. The peace of mind is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get geek squad service for all your gadget investments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love having this available. I would rather have the help when I need it than risk it. They’ve hung my TVs and built my stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully we have not had to use it so that is a plus, it good to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. Very easy to use this warranty. Take product to Best Buy Store and the item is replaced,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly suggest the the 2 year replacement warranty on any new computer or tablet. It pays for itself if something should go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad protection or at the very least you should get total tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For peace of mind, I would recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I have never had to use this. But, it is reassuring to know that this option is there if I ever do need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good service. Employees were great and understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already had to use Geek Squad once since purchasing. Great service. Solved problem within 30 minutes. Worth the money to buy the yearly service.very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY TV WENT OUT THEY COULD NOT FIX IT SO THEY GAVE ME THE PURCHASE PRICE BACK IN A GIFT CARD SO I COULD GET ANOTHER BRAND NEW TV SWEET !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great little disk drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easfy set up, plug and play. great for small spaces. light and quet enough. great for the blind. you can hear the drive run, but it's not annoying. I got it for my husband who loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wise to buy protection for your electronic goods. We never know when something is going to malfunction or evidently break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things like this always sound like a scam but its a no brainer, this is definitely worth it especially when you come from a house hold with little ones that take anything that isn't nailed down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV on time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected all of my devices and placed it where we asked. They were courteous and professional.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! We're glad that we could get everything installed well and to your liking! We hope you enjoy the new setup and it treats you well. If you have any questions or need help, please reach on out to us.

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a warranty with whatever Electronics I buy you never know if you need to use it and in the past I'm glad I've had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad employees done a great job installing my new 85” tv to the wall. They set up all my auxiliary stuff. Left place clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know its a little more to the final price but its well worth it, most of the items are replaced or they give you give card for how you bought it for. So if you got kids this is a MUST lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it for expensive purchases

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some types of electronics break down more than others. External powered subwoofers, for example. For stuff like that, I definitely recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool bro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have this coupon but I get a five star anybody else

    I would recommend this to a friend