Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 8990 reviews
(8,990 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
a must have warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.unlike some protection plans this one actually honors their warranty
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Gina! Thanks for sharing this with us! We try and make the process as simple as possible if you ever needed to use your protection plan. I'm glad you have had great experiences. If you have any questions or need any further help, please let us know!
Rated 5 out of 5 stars
Greek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had great service from the Greek squad. Best buy is the best with customer service.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service delivered quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed my new printer, backed up my files, and installed updated virus protection for me.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully will not have to use this but good piece of mind knowing it is there
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent thing to have. Can't never go wrong on adding additional protection.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad got my issue working fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are really good in helping you out with any problems always have the right answer .
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Glad we had it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I got it. I ended up having to return the printer and was able to replace it easily.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.always great to purchase a plan just in case something happens to your items.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get the replacement warranty on any best buy product. Hassle free and great for piece of mind
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Not a good printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent spent 5 hours with me and couldn't get the printer attached to my laptop. I felt bad for him since he tried really hard. The printer will be going back to Best Buy.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always a good thing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my daughter’s printer when she went away to college. Glad I did incase there was any issues with the printer
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
I always buy support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added this support for our new Epson printer just in case. I always buy support for my equipment.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
It is always a good idea.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is better to be safe than sorry. Up front is frustrating to have to dish out money, but sometimes things break. Knowing your safe at least for a bit is always nice. Geek squad and bb will try make it right if something unfortunate happens.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that if something happens to our devices geek squad would replace it for us.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
The best protection for a low price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product replacement is a great value and provides assurance things that do not work can be replaced.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great to have when you have a problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to use the replacement service once. It was easy and no issues to get a replacement
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good service and support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and support. They are dependable. Good customer service. Stand behind their service
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service and support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and support. They are dependable. Good customer service. Stand behind their service
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use this for my current product but I have been happy with it in the past
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
#Always Cover Your Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase coverage now no matter the price point because sadly, as grannie would say, nothing is made like it used to be! #HeyGrannie
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend
