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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11063 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 11,063 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta protect your investment. I get this all the time and best buy never fails on warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always ready and willing to help me and my family with any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Best Buy customer for many years. I always buy Geek Squad protection. It’s so easy and hassle free to use should a product fail during the warranty period.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wait and see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never have to use it. But I got it. I had a bad experience with Greek squad years ago but after ten years I decided to give them another chance hope I don’t regret it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great plan to get. I would get it on every product. It's well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the plan will be the difference between being a happy or frustrated customer. BB will take care of you if you have a problem if you have the plan. If you don't you're on your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase my Money has ever brought, these people are 24 hours a day and the are experts in what they do, i highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought this is a good idea because headphones get a lot of use and I heard that Best Buy has a no hassle exchange if anything goes wrong with them so thought it was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was always there when needed. They gave me good advice at the perfect time. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about purchasing an extended warranty. I'm glad I did, because the compressor in our new dehumidifier is making an odd noise, and the original warranty is expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad Product Replacement is worth it, not expensive, and a good guarantee for whatever happens in the future. mostly helpful for me since i bought it with Hard Drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXTRA PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use them yet, but hopefully if I do they will take care of any issue that may arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very important to me to have this coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased this coverage with several items purchased at Best Buy & have needed to use the coverage on some pieces of equipment. The coverage has never failed to provide a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do what they promise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Geek Squad protection twice to replace products. No hassle and no charge! Very pleased with the peace of mind the program brings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely do like my geek squad protection plan. Even if it’s just peace of mind. I know if I need it is available to be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed some product insurance so a 2year geek squad product replacement seemed right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a start move to insure and protect your purchases and the Bestbuy Geek Squad protection, in my opinion is top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended printer warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it as printer I bought it for works well. Seemed like good value for the option to replace the printer of needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not needed support for printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had no problem with the technical employees at Best Buy. Extended warranty is always a good deal and great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the added protection on electronics. It provides an added level of protection and peace of mind.

    I would recommend this to a friend