Customer Ratings & Reviews

They will either fix the issue with the device or they'll give you a new one up to the same value whether it's the same one or different.

I've not had any issue with the keyboard I got protection on but if I do being able to exchange it is worth the extra 10 bucks, its great to have that peace of mind.

If you are spending more than $500 on equipment you need to get the geek squad protection. If you have an issue they are prompt to assist.

These plans are the best plans provided anywhere. They really try to fix your product or replace it. Literally no hassle

I have had to use the Geek Squad before for items I have had technical issues with and their service has always been fantastic and saved me lots of money in the long run.

Great service. Easy to work with and fixes the issues.

I have always had a love hate relationship with printers. They looked at the problem and without hesitation, replaced with a new one. Thanks.

I have had several occasions to use the services of the Geek Squad. All have been met with great expertise and good customer service. Thanks.

Gave this as a gift to a family member, so far no complains about it.

Good peace of mind whatever happens to your product best buy covers you as always

Bought this for Brothers printer bc they do not like to be jostled around when moving and he moves a lot.

Geek Squad is great. They have helped me numerous times with my computer. I have called and they are always friendly and courteous.

Great service. No hassle when service requested. Most reps are very responsive.

After my last printer lost all wi fi connection after 9 months decided to purchase geek squad protection. Hope I never need but piece of mind protection is worth the money spent!

My printer was not printing not all words printed issues with ink but because I bought extended warranty I got a new printer very happy

Haven't used it and hope I don't have to but would recommend it since I don't have luck with printers before warranty runs out.

The best way to make sure your device will last as long as possible, if something goes wrong they will fix it or replace it

I’ve always purchased this and has worked well and exchange made as promised recommend this for sure

Have always had wonderful service at Best Buy! Never a disappointment

Got the geek squad replacement insurance for my college student printer. It’s was very affordable. Less than 10 dlls for 4 years.