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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11065 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 11,065 reviews
  • Rated 5 out of 5 stars

    Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product replacement plan for the peace of mind that in the event something with my keyboard does malfunction, I know I have the protection of having it replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Title.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is good for services that we cannot complete out selves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeks Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are Great people to help you with any problems you might have with the printer and others products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with returning equipment and replacements when Best Buy did not have the original in stock. Store credit works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid very little for this extra bit of insurance, so I would say it was worth every penny!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    So simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced or refund you when your item breaks or malfunctions!!! So worth the price for peace of mind Incase anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Wonders

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is one of the greatest coverage creations in my opinion. They are fast, efficient and take their work seriously

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad protection because the way things are made these days. Its worth it. Best buy does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No question is Dumb/wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment on all products that cost a pretty penny….. Make sure to go over exactly what is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THIS SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE EASE AND QUICKNESS OF GETTING A REPLACEMENT WHEN I HAVE A PROBLEM WITH A PRODUCT OVER TIME. BEST THING BEST BUY COULD OFFER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this so far but it’s always great to have and have never had a problem when I’ve used others before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service, yes, they do not ask a 1000 questions when you return a bad product, they will replace it right on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased. Good to know this is available in the event any issues arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plan on calling qeek squad to mount my tv and fix my connection, I hope everything goes well. I will follow up with my reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value for the price is very good. Having it gives you a piece of mind and affords discounts on other warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So what can you say about a protection pkan other than it's worth the money depending on the money you originally spent..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a chance to use it yet. So can't really leave a review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They check and replace the items very fast so I don't need to wait for the product"s company approval to replace the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet because my product that I got covered is still in good working condition, but the price I paid for a two year protection plan was fair enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New printer, DEFINITELY needed protection for if. Always purchase Geek Squad.

    I would recommend this to a friend