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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11066 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 11,066 reviews
  • Rated 5 out of 5 stars

    Important insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This policy was very reasonably priced, and definitely gives us peace of mind about the ink jet printer we bought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great plan price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a surprise that this support plan was so inexpensive, so I grabbed it. I hope I don't need to use it but it is nice to know that I am covered should there be a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have protection from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest this because sometimes the brands customer service sucks and this helps you in case an item is defective or breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is just exactly as described. It is easy to use, and there are never any issues with it being implemented. I would not make a purchase without this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not normally the pay extra for a warranty you may not need kind of guy. Bought the Geek Squad protection and wound up needing it! Totally worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know if something goes wrong I won't have to replace the item myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing already broke once (within 30 days so it was replaced). These keyboard / cases are temperamental. Now it’s covered for 2 years. Peace of mind for 20 bucks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $ year protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection. You can never tell when something will happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's new tech without a great warranty to make sure any mishaps are corrected. Can't go wrong with a back up plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would NOT be with out service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Service Best Buy has ever offered as it covers all devices in your home. old and new. Thank you Best Buy Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection for the Money!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Protection for my new Washer and Dryer Set. Price Can't be beat for on site assistance when needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely work paying for they way we use stuff and having 2year old that is very active and that has to touch everything comes in handy if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, friendly service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Punctual and great price for the service. I have used the geek squad when I needed assistance with my new washer. The gentleman was prompt and ppolite. My washer works great :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is always available when you don’t quite understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These agents are great. Very knowledgeable. I always buy Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to cover what needed to be covered. I always buy the warranty it comes in handy if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to cover what needed to be covered. I always buy the warranty it comes in handy if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased it as me headphones were defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big pet purchases always require warranties I learned the hard way a few years ago I’ll never make that mistake again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked, was able to get a new mouse. They let me pick any mouse in the price range. The warranty transferred over and the 2 years restarted.

    I would recommend this to a friend