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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11066 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 11,066 reviews
  • Rated 5 out of 5 stars

    Thumbs up to a great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have only had to replace one device...a heavily used HP printer. Gee squad took care of it with no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year geek squad replacement policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the I replacement for big ticket items, it’s paid off more than once. I’d highly Reccomend you do the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My magic coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker !!! Easy to clean and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet, but it’s so inexpensive and the coverage for 4 years, anything can happen to a printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service at a great replacement price - would recommend for others to get this replacement service agreement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan is great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plan is wonderful to have in case something happens with my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad answered all my issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was efficient and courteous. The technician addressed all of my issues and solved them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a blender like this one I always recommend getting the insurance because you just never know when they might give out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile as printers can have problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good experiences in the past with geek squad, so far no issues with the printer.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mike. Thanks for sharing this with us! We're glad that you've had good experiences to this point. We hope you don't need to use your plan but will be here if you need us!

  • Rated 5 out of 5 stars

    Best protection money can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad's product replacement program. TI've only had to use them 2x in the 15+ years I've been shopping at Best Buy and they have gone above and beyond both times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cya

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely always want to get the replacement especially if something happens to it always heavier CYA‘s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have it. Glad Best Buy sells such great stuff. Hope this is enough words

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I purchased the extended protection plan, I haven't actually had to use it yet. It is nice to know that I have it if needed though. And the price was reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Geek Squad Product Replacement Plan is a great plan to purchase, you never know when and if you will need it. Great customer service from Best Buy also..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On larger item, I almost always purchase the warranty and it has really paid off in the past!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and dependable and i would definitely recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warrenty has worked well for me. The Mic on headset started cutting out took back to store and they gave me a new one on the spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to have. Had a problem with my HP printer. Brought it back it was extremely easy to get a replacement without any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent to have if something happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent to have if something happens to my stuff if needed. you never know with my luck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth getting Geek Squad service for technical issues etc and product replacement. Worth the money

    I would recommend this to a friend