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Customer reviews

Rating 4.7 out of 5 stars with 11159 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 11,159 reviews
  • Rated 5 out of 5 stars

    Good return policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to get the extra protection been you are able to return the item to the store and not have to deal with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added greek protection to the purchases that i made. Used this service at least twice and each time service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have utilized the Best Buy Geek squad service for over 5 years now and I enjoy visiting the store with an appointment to have my electronics questions answered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy anything from Best Buy without a warranty...well except for a CD or chips. Other than that nothing beats their replacement warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use the Geek Squad to protect my devices or whatever I buy from Best Buy. You can't go wrong with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New printer, DEFINITELY needed protection for if. Always purchase Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is worth it!!! Always utilize this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth getting Geek Squad service for technical issues etc and product replacement. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for an electronic item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for the Camera and I recommend for any electronic product. Better than insurance as you get a technical backup all the time you purchased the plan for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy for all your electronics. If it is not Apple Care covered, this will save you a lot of heartache if your products go out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got me a new phone asap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful and always informative the inconvenience of having stuff get broke without Apple care…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good a good deal on getting the geek squad product replacement because if your like me who uses their stuff that they own heavily it is a good insurance to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable & Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for a few weeks and I love it. Easy to change the settings via the program, comfortable, and works great for the games I'm currently playing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    stuck keys 8 months of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard has been working fine for my high school student until now. It made it from September to May of a school year and now 2 of the keys don't produce the letters. I am glad that we got geek squad protection because I plan to take it in for an exchange. I would recommend the product only if you keep up with the warranty coverage and can replace it when needed. The case has protected the iPad and it is great that the case holds the pen. My student lost one pen with a different case that didn't have a holder; expensive loss so we purchased this case to keep up with the pen. It is nice that the keyboard and the iPad can detach and the overall design is good. At the time there were very few cases available. Perhaps investigating other options?

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi, BusyCOMom. Thank you for taking the time to provide your thoughts on our Geek Squad Product Replacement plan. Though it's disappointing to hear of any issues with your equipment, I love that you have found value in the plan and are planning to take advantage of that. We're always here to help, so if you ever have any questions you may feel free to reach out to us at 1-800-433-5778.

  • Rated 5 out of 5 stars

    I usually don't buy the extended warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was actually a really good deal. It was 5 buck and it covers my headset if anything happens to it Couldn't pass it up and I usually don't buy the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get The Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and Geek Squad always do a great job of taking care of their customers. It is worth the price to know that if something happens to your product, Best Buy will be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cya

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely always want to get the replacement especially if something happens to it always heavier CYA‘s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-store assistance is a BIG plus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with the assistance we have received in-store from Geek Squad as well as sales associates and cashiers. When we need help it is so nice to have some close by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it but great peace of mind knowing it it there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with the Logitech iPad Air 2 keyboard on two occasions. Easy replacement of the same item with Geek Squad replacement warranty. Would definitely recommend.

    I would recommend this to a friend