Customer Ratings & Reviews

Excellent about this guarantee make any change of the item get damage

I have used a replacement guarantee on a iPad case in the past. I broke twice and each time I was able to replace it without any hassles, great job Geek squad!!

Not much to say about this except that it works as advertised. They took my faulty product and exchanged for gift cards which i used to purchase something else.

I have had no problems yet but it’s good to have just encase my product breaks

I never had to use the service but it's nice to know that you're covered if anything happens to whatever you invest your money in.

Haven’t used it yet, but it’s so inexpensive and the coverage for 4 years, anything can happen to a printer

Absolutely worth getting Geek Squad service for technical issues etc and product replacement. Worth the money

This is a basic insurance product, I have found in my dealings with electronics that usually a malfunction if it is going to occur, it will be within the first 2 years.

I recently purchased a new front loading washer and a new refrigerator. Due to the replacement cost of these applicances I decided to get the replacement polices. Have not had to use them yet (a good thing). But I think that the cost of the replacement policies were reasonable.

I have not had to use it yet on this item but they came threw when I used on my printer so it’s worth the investment for me

I tried to use it to exchange headphones so I could get a different kind but because I didn't have one little connectir piece or the instruction booklet I couldn't do it. It was kind of annoying at first but then they let me swap out the main portion which was what was broken

Good purchase. Have only had to use it a couple of times. Haven't had to spend a dime. Worth purchasing

Have not needed this service yet, but used it in the past and Geek Squad stands by their word- they take good care of you.

I would recommend getting this. My printer stopped working after a year. Best Buy replaced it with a new one with no problems.

Haven’t had to use this insurance yet but nice to know it’s there as printers can malfunction and usually have problems that are beyond servicing by users.

I'm pleased that I have not required use of the GEEK Squad Replacement Program. However, the fact that I had to pay very, very little for this and have insurance on the printer I purchased is extremely satisfying. I hope I never have to use it, but it's there if and when I need it.

Don’t hesitate on purchasing the replacement plan. Ive found myself in situations where I would have been out on serious cash had it not been for this product.

I’m always doing this service, it’s worth the money

I like the way they are very helpful and know what they are doing. They are there when you need them.

Buying the Best Buy replacement warranty is a plus for every item you purchase here. I've had to use it on a few other items and it is always hassle free.