Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11067 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 11,067 reviews
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad always helps you with any problems or concerns regarding your electronic devices and have warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the extra warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but its good to know I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I buy these for everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying these product replacement plans for years. The way electronics are these days I believe its just something you have to factor in to the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I usually don't buy the extended warranty.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was actually a really good deal. It was 5 buck and it covers my headset if anything happens to it Couldn't pass it up and I usually don't buy the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks at I-45 & Cypresswood

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love going into the store. All the Geeks are knowledgeable and so polite. They must have good management so kudos to them too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchased my electronic device's from any other company than best buy because they have the best protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with the Logitech iPad Air 2 keyboard on two occasions. Easy replacement of the same item with Geek Squad replacement warranty. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't tell you many times the program has helped out. Recently my sons watch broke and we were able to replace it so easily. I shop at BB because of the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBY Geek squad!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never ever purchase a product without this service. Even if the manufacturer offers some protection. I feel confident in making sure my product stays protected!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not do without my Geek Squad Replacement Plan. Protects my purchases so I do not have to buy a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its worth having . Its easy no hassle to get items services or replaced. For a few bucks have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is all ways peace of mind to know that you are all protected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Justin case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the warranty, but I know those who have. Its better to have it than not, but sometimes not worth it depending on the sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-store assistance is a BIG plus!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with the assistance we have received in-store from Geek Squad as well as sales associates and cashiers. When we need help it is so nice to have some close by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get one before you leave, they are well worth it and replace the item and or get you a new one if you have an issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get one before you leave, they are well worth it and replace the item and or get you a new one if you have an issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get one before you leave, they are well worth it and replace the item and or get you a new one if you have an issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have a backup plan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in-case it is needed because you can never have enough protection for your appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get The Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and Geek Squad always do a great job of taking care of their customers. It is worth the price to know that if something happens to your product, Best Buy will be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy for the protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes me feel good about the level of expertise I can deploy should I need it. The team is often very helpful when needed.

    I would recommend this to a friend