Customer Ratings & Reviews

Great plan, returns are easy right at the store. I”m very pleased with the overall process.

I purchased this to have some piece of mind. Fair price for 2 year protection. Although other stores provide same protection time length for a bit less. I haven't had to use, but I'm sure Geek Squad will be responsive.

Very comforting knowing I can have a warranty to back my product in the event that something goes wrong

The warranty provided (at cost) is a fantastic deal, Best Buy either fixes, refunds your money or lets you choose another device and pay any differences.

Always try to get a the geek squad protection for just about anything I buy. I've had great experiences when I've had issues with any products I buy and descent service.

Gotta have geek squad when we purchasing anything expensive at Best Buy just for the safe side in case something happens

I’ve never had to use this service as I find most items are worth keeping or not.We usually keep or return are purchases.

Geek squad immediately responded when the printer stopped working and they had refunded full amount. Great service and recommend.

Great to have security! No issues and geek squad is always friendly and willing to help me with whatever I need

In my life things always going wrong or breaks at the most inappropriate time so the replacement plan give me some peace of mind.

This is why I love Best Buy. I purchased my HP printer and added the Geek Squad protection for 2 years. Where else is something like this offered? No where! Thanks Best Buy!

The geek squad is the best that I could have invested in. They are great services especially helping me with my technology.

This protection plan is great. I've gotten it for other products and if a problem arises, Best Buy makes sure they'll get it fixed or give you a new one.

The print quality is nice, but it runs out of ink to fast compared to other printer I have had; such as the Epson.

It is peace of mind by taking 2-Year Geek Squad Product Replacement. So in future if there is any issue will be use/take help of Geek Squad Product Replacement.

Still using without any issues so far. I’d recommend.

True product support. It is as they say, replace without question. They have always treated me well.

Never had a problem with any item under the warranty plan. Staff is always prompt and easy to exchange or fix any product.

Have used this program to replace headsets on more than one occasion.

A great thing to have I have found buying the geek squad replacement plans and their services to fix things are outstanding