Customer Ratings & Reviews

Geek squad warranty is the best i town and i will recommend everyone to buy a warranty whenever you buy electrical gadgets and electronics from Best Buy

I have not had to use this for the printer that I bought, but have used it in the past. I am selective when purchasing, but have found it worthwhile when needed.

The print quality is nice, but it runs out of ink to fast compared to other printer I have had; such as the Epson.

I always purchase this when I buy something expensive if it’s an option. You never know what could happen so it’s great to have as a pack up plan

nice service fast and profesional I like this !!!!

Great extended warranty and service by Best Buy Geek Squad for low price and 4 yrs.

Not sure how to rate this, since I’m not sure what this guarantee replaces? Is it my printer, stove, dishwasher or refrigerator? Or perhaps it guarantees replacement of the Mac laptop or Apple iPad Air? It would be nice to know for sure, in case I need to replace something!

My monitor decided that it didn't want to work anymore. BB replaced it with no questions asked.

They told me to bring my old printer for $50 off. It didn't even work, but they still gave me the rebate. Since the replacement is $50, it was essentially free.

I have purchased the extended warranty on products from this store before. It was particularly good for my daughter's laptop.

When I purchased my I Pad I added the Geek Squad Product Replacement. I thought it was a good value and gives me a piece of mind knowing that I have it.

I have never decided to take advantage of the extended warranty offered by Best Buy. However, since experiencing issues with my HP and the cost and extended time to order the parts, I felt it was well worth the few extra dollars to cover this time. Hopefully I'll never need it.

Great to have security! No issues and geek squad is always friendly and willing to help me with whatever I need

I almost always buy the geek squad protection. They are very helpful and I have had one thing quit right before the year was up and it was replaced. Nice protection.

I buy this on certain products. I have used it on a couple items that I have bought. They never give you a hard time they just replace the product that is defective.

When I spend a lot of money on something at Best Buy, I normally get the extended Geek Squad coverage for it. Of all the times I've bought it, I have used it before.

I haven’t used it yet but I did call for help on a product and they walked me through it step by step.

I purchased a warranty for a headset I purchased had to use it 10 months later no questions ask

had my last printer for several years & just wasn't up to standard any more... This one meets my needs without issue...

The support team was extremely helpful and true technical experts! They put me at ease and resolved my issue quickly!