Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11067 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 11,067 reviews
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement. I got it just in case. I know Geek Squad will have it covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased that I have not required use of the GEEK Squad Replacement Program. However, the fact that I had to pay very, very little for this and have insurance on the printer I purchased is extremely satisfying. I hope I never have to use it, but it's there if and when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer stopped working, No problem taking it back and getting a replacement. No brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me find a new product fast and got me out of the store happier than I came in. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been fantastic at solving all of my computer issues. All the technicians are polite and thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New ENVY needs some protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic insurance product, I have found in my dealings with electronics that usually a malfunction if it is going to occur, it will be within the first 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had to get this warranty without spending extra.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought the warranty with relief. The other hard drive I brought broke, I had to get the replacement with few extra dollars with another warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have support when purchased devices and such. Best Buy is great with helping and troubleshooting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use my protection plan yet. I’m of the thinking it will uphold what it was purchased for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this protection plan that Best Buy sells. I always a great way to go and at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to purchase warranties on everything I buy. If something goes wrong I know it will be fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always nice when they take the time to explain what you get with a service plan. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure work with the G squad. They go above and beyond at my local store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    need to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its always important to get this with anything from best buy always find it worth it, just in the event that something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always smart to get protection on any items that offer it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only if you want to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient, great, amazing. I guess buy it, up to you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved a lot of headache

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan Saved me a lot of headache, i needed a new one after i spilled water on my key board was able to get a brand new one is store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love purchasing everything from best buy because I feel as ease that if anything happens I'll be covered by the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was easy to get my item fixed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad saved my butt, and It has saved me money over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works out ok.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works out ok, but if you have to use the warranty, they make you rebuy a new warranty if best buy swaps out your product!

    I would recommend this to a friend