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Customer reviews

Rating 4.7 out of 5 stars with 11068 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 11,068 reviews
  • Rated 5 out of 5 stars

    Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned a TV and purchased Geek Squad protection. Repaired with no problem when a component failed. Good insurance for costly items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option on most items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year warranty for laptop. Haven't had to use but needed the piece of mind for something that expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad replacement plan are great . I always very helpful representative willing to help and answer all your questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad number 1 - Worth the extra money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are one of the Best Service centers out there. Well worth buying that additional service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer for the price i got it for, still not use to the touch screen, but perfect for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have! I love it. Make sure to always get the protection plan!!! Great price as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents answered all my concerns and questions about the product I have purchased. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad!!! Have Geek Squad for practically everything I buy from Best Buy. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good at what they do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys are very good at what they do,,they can get you out of a jam,,and fix most stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have asked the Geek Squad many questions and had them check computer equipment and always gotten great service and answers I am looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty did a great job our camera was malfunctioning but Best Buy warranty took care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Securing my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy they offer protection for my purchase especially if anything happens to my headset that I use for work I will be able to get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Got Your Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have you ever dropped your technology or has it ever stopped working randomly? Well, I have and Geek Squad always has my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had great service from the Greek squad. Best buy is the best with customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan out there. I get geek squad protection plan for everything that I purchased with bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement Policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad replacement policy! Replacement is very easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is always a good idea.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better to be safe than sorry. Up front is frustrating to have to dish out money, but sometimes things break. Knowing your safe at least for a bit is always nice. Geek squad and bb will try make it right if something unfortunate happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had great service without any issues when I’ve had to use GEEK Squad Protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't ever had to use a product replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the Geek Squad, so I don't know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have Geek Squad service. It's great, they're very helpful, and able to fix any issues I have.

    I would recommend this to a friend