Customer Ratings & Reviews

Only had to use the Geek Squad a few time but each time, the process was very simple

I always get the geek squad protection for headphones. They exchange them whenever there us any issue. Staff is always helpful.

I always purchase geek squad for my electronics. So friendly and great customer service!!

Prior to purchase, Best Buy did not disclose that I would need to leave my old and new laptops, with my passwords, for 1 to 2 days with no visibility to what was happening. Very disappointed. Did not use service. Moving all my data to one drive made it more complicated to set up the new drive. I previously used PC Mover. It was cheaper, easier, and I didn't have to provide my passwords to strangers for up to 2 days. Geek Squad on-line was not helpful either.

It has more services. I've used it twice over the years and it is worth having.

This is my second geek squad purchase after i had a pleasant experience from my first purchase.

Best warranty offered! I would recommend this warranty on any items.

Very recommend because if there is any problems you are covered.

Geek Squad has helped me a lot with installing and the WiFi of the Hewlett Packard Printer

You'll need this if you really care for any of your stuff?

The product replacement from the geek squad gives me great peace of mind.

Would always recomend extended warranties if the warranty is 1/8the the cost of the product its covering

The geek squad set up my computer. They were very quick with the process.

I have only had to use Geek Squad on my computer. They fixed it right away. These people are the best!

Replaces item, if it breaks, stops working, and so on! Worth the money, personal use!

Easy to work with folks, have only had to use warranty one time, it was a simple, flawless experience.

I had to use my protection plan on my printer because the scanner stopped working. They gave me a refund since I had a protection plan.

The Geek Squad staff are excellent to work with. A must Buy at Best Buy.

Haven’t used this service yet but it’s great to know I’ll always have it if I do need it

It's good insurance against what might happen. Having a Best buy store locally is awfully convenient.