Customer Ratings & Reviews

Love to know if something goes wrong with my product I can take it back and have it replaced.

Always happy to know i have a 4 year replacement if something goes wrong. Thank you

Love it! Nothing like a good purchase!!!!!!!!!! Always great quality from Best Buy!

The geek squad has help me out greatly. I cannot give them enough praise. Good job Best Buy

Had two liquid spills in 12 months even though I am usually careful. Returned keyboard and got the same model is short order.

I NEVER have an issue. I'll do Geek Squad over any other protection. Always helpful no questions asked! Affordable too! Worth every penny!

Hoping this holds up if I need any repairs or help.

there if i need them but have never needed them with the quality of best buy products.

"Your team consistently meets their goals often exceeding expectations.”

It’s a good fast easy coffee maker, we’ve had for almost a year

Nothing like a piece of mind. Stay worry free of any damage that might happen to ur device

The agents are so helpful and very knowledgeable I never have any problem dealing with them. Thank you.

Not much to say other than that I have never had a problem using the protection plans when I have a problem with my products, quick and easy

In the past I have used it with ease, great to have I always back my electronics up.

This printer is definitely a must get. I haven't had no problem to date!

You buy this to have peace of mind, knowing you're covered when something happens...not if, when!

A great price, $9.54 for a 2 year warranty on my HP Officejet Pro 6978 Printer. To top it off the printer was on sale for less than $100.

I have not had to use this but knowing it is there gives me peace of mind. One less technological thing to get frustrated about!

This is the second time, that I am disappointed with the geek squad service. I went to the store, after speaking to a member from the geek squad to pick up my new computer. They did not inform me I had to sign up for a number to be serviced. I arrived and waiting around as my representative, ignored me too busy with another customer. It was late in the evening. Another customer walked in and after I had waited for approx. 30 mins on line, he took the customer that had just arrived before me because he had a number and I did not. This was very upsetting, I was not informed of this process and it was getting later. I had my child with me, she was restless, it was a school night, and I expected to have been serviced as I came in because I spoke with the representative, he did not say you will have to wait, or you should take a number so we can service you correctly. When I interupted him to ask him what was happening, he was even ruder than ignorning me. I was even more upset and cancelled my purchase.

Pretty neat coverage for my printer. Used it like twice