Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11069 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 11,069 reviews
  • Rated 5 out of 5 stars

    Tv warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always is a great compliment to any device purchase, coverage after the factory coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great consumer service. they are efficient and very knowledgable about what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a must have in case anything goes wrong with the printer and definitely worth the extra money to purchase it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection, as I always do with my technology that I get at Best Buy. Had some trouble with the printer not connecting to the computer, and they said they could help. I would have to purchase a protection plan, and that mine didn't cover this. First time I have EVER had trouble with my Geek squad! They have always helped me in the past when my printer and computer were not connecting, and for some reason, this time they wouldn't.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It’s always frustrating when tech doesn’t work the way we expect it to, and it sounds like you need to get your printer connected to your computer. We'd love to see how we can help and what options are available to you. To get in touch, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Love them!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them for most of the things that I buy. I use them and if I have any problem they always deliver. No matter what's the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love this! Highly Recommended to anyone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trustworthy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very welcoming and approachable! Explained in detailed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny for peace of mind. Anything goes wrong it’s covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous version of this printer that broke. I had the protection plan and got a new replacement. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing Wrong With Extra Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most electronics I buy, I will add that extra protection. I just want to feel a bit secured and plus Geek Squad is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime throughout the years I have bought something, Geek Squad was right there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has never let me down.............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t go without a Geek Squad protection plan. It paid for itself the first time they fixed my PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is always great at best buy. It is worth to buy the warranty plan for a couple of years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHEN IN DOUBT, GET THE PRODUCT REPLACEMENT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting product replacement whenever you can. Product replacement has saved us so much money on multiple products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overpriced but worth it?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of the warranty is high yet having the security with knowing if anything happens at least you get a new product at that value makes it worth it. Have had problems in the past yet I'm hopeful those are not the same issues now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get bestbuy's offered protection on any major purchase and it pays off. They offer quick and reliable service to get you taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Great Protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad repaired my computer that contracted a virus in a short period of time. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service if I need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service if needed. Good piece of mind. Thank goodness product is functioning properly, so I haven't had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The now ubiquitous extended warranty is an unfortunate byproduct of today's manufacturing standards. This was a good deal.

    I would recommend this to a friend