Customer Ratings & Reviews

"Your team consistently meets their goals often exceeding expectations.”

Purchased for my daughter’s college laptop/printer we bought. So far haven’t had to use.

Geek squad always comes through When we need them. No issues at all. Very friendly team

Geek squad is the best way to go for a worry free tech experience

It is an invaluable service that provides answers to any problems that may occur with your devices.

This printer is definitely a must get. I haven't had no problem to date!

I recommend the you always product your big purchases. WhT do you have to loose.

Retail every where else on this is about 15 dollars more expensive...I got a 2 year plan for a great deal, all things included.

Have had to bring my new tower in for issues twice. Tech was very knowledgeable and explained clearly the problem and solution.

I have had problems with printers before purchased from other stores. I wanted to make sure that my investment was protected.

I have used their services for when I was completely lost They helped me with my problem and I was running again. Thank you

Great service, He had the product replaced due to it being defective.

Haven't needed to use replacement plan yet and hopefully don't but if and when I need it I know I'll be taken care of as always.

This is a good replacement plan on a lot of items....wish I could remember what I got this on. :P

I put the geek squad plans on all my purchases. It more than pays for itself in just one use, especially if you have electronics.

Would not do without it because something always goes wrong and this protection makes it right.

Great plan. Easy return if product is defective or breaks and covered under the warranty.

Great plan. Easy return if product is defective or breaks and covered under the warranty.

They didn't tell me when my scanner began to malfunction that Epson will help fix it. They told me I could either replace it (and void the warranty) or wait two months for it to be repaired. I would've chosen that option if I didn't have to do so much paperwork. I don't think they knew about Epson thing but as professionals I think they should know more about these things. I would've chosen not to void my warranty (and buy another one). Obviously, purchase it but check all your options before believing what they say.

I used to 86th Street locations Geek Squad and they are by far the best Geek Squad in the country. Everyone there is just amazing and they get my problem solved faster than anywhere else (*other Best Buys) I've taken them.