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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11072 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 11,072 reviews
  • Rated 5 out of 5 stars

    Better get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this more than once in my lifetime better get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used it to ask basic questions. The team was positive and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my printer with ease when the printer malfunctioned

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! We're happy that we could help you out so easily when your printer went down. We hope that you don't need to use the protection plans but try and make it simple for you to replace the product if need be. If you have any questions, feel free to reach out to us!

  • Rated 5 out of 5 stars

    Defective product replaced quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as promised. Printer arrived defective and a replacement was shipped out quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    using this plan to replace printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this plan to replace broken printer and bought a new one plan for it as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet. Hopefully will not have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had great luck with product protection from Best Buy. They are great with replacing products or helping with a quick fix!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never regret getting the replacement plan when it's available. It gives me peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the peace of mind that comes with this service. Overall, no issues at all so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage and Easy to file claim !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans are such great coverage and it’s always easy to file a claim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, i can't complain when you have geek squad as a back up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re always so helpful and willing to listen and adhere to the needs of a broken product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly warrantees and recommend them to any one else. it is totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great by purchases with all my iambs that I buy. Easy return if something starts to malfunction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great by purchases with all my iambs that I buy. Easy return if something starts to malfunction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I’ve said before it’s always a pleasure when I go to geek squad I never have any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful during Corona virus able to do it remotely for my computer...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had to use the Geek Squad product replacement many times. It definitely pays off for us in the end! Worth the extra dollars!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for simple IT Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have a clue how to fix your IT product, Geek Squad can help. They have a specific set of tasks and don't stay out of their swim lane. Data transfer is basic and not all application functionality is guaranteed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service has saved me a few times! Recently had to use it for our washer. There's hoops to jump through sometimes but well worth it for the added protection.

    I would recommend this to a friend