Customer Ratings & Reviews

It's always good to have a backup plan in case something fails. Better than shelling out for a new device or for repairs.

Like all insurance, (except Life Insurance), you buy it and hope you never have to use it!!!

Works great and great deal and helpful employees! Thank you very much!

The geek squad is able to answer all questions And they are very knowledgeable

not pleased with a et 2800 printer and allowed to upgrade with no hassel

Good quality and readily available service. Geek squad helped to fix my husband issues with his laptop

love this printer so much its my second one! the larger tanks are a game changer and no brainer for me! they last so long

Just bought an Epson EcoTank ET-2800 printer. I usually don't purchase replacement products and I hope I don't have to use it. It was affordable and it will pay for itself if I do.

Best feature of printer are the ink cartridges last for a longer period and printing is very clear.

They recommended my Samsung curved monitor and I absolutely love it thanks guys

We are very happy with the device! We gifted it to a friend and they were very happy with it!

I was hesitant to buy it because I’ve dealt with other stores replacement plans and they didn’t really work for me. With Best Buy’s Geek squad replacement plan though it was super simple and easy. I bought a pair of headphones about two years ago, and was offered the replacement plan, and bought it. I figured, “eh I’ll try it out”. The headphones went out on one side before my plan expired and all I had to do was walk in with the item and show my email receipt and they had me out with a replacement within 3 minutes. 100% would recommend and will buy on most items.

The agent connected my tv and did a great job. He showed me different things on my tv.

They are very smart and helpful i an glad they are there to help grate service

Geek Squad was very helpful and prfessional in my purchase of a new Epson printer.

Great customer service helped get me a replacement quickly even with my 2 kids running around!

Haven't had to use it, but nice to know it's there

I purchased the Geek Squad protection after getting infected from a scam on my PC. They resolved the problems and helped me to reinstall programs removed. They installed the Trend security on my pc, tablet and laptop. They were always helpful and patient and resolved every problem over the phone and when I brought my devices into the store. A special thanks to Drew Cimino for reinstalling my favorite program I use to print my photography projects that I was unable to find! So thankful! Great work Drew! Best Buy really is the best!

Helped me with my needs, did a good job, very pleased

Online agents 24/7 service. They remotely fixed a printer problem at midnight!!! That’s service.