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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11075 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 11,076 reviews
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always great. I haven’t had to use for awhile but I always go there first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woorth the value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best thing I have gotten the Value out weighs the price. For sure worht it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKS FTW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks FTW (For The Win) Geek Squad is great. No Complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cant go wrong to have insurance on your products best buy stands behind product replacements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the replacement plan, protect your investment before you need it. If you have an issue, Best Buy has your back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Choice for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy 1tb Xbox for a lot, then buy another 1 or 2tb xbox 2 years later when the update... Or just get external drive and be happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the protection plan twice for the same product. No problems at all getting replacements. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No chance to use but explained the warranty to the point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this protection plan before. Gives be a peace of mind that it's covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect protection plan and that’s exactly what I need to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven’t had to use it yet but I have used geek squad and was pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geeks. They are great on the phone and just as good in person.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pretty Bad warranty experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased the warranty with the understanding that its a replacement warranty .A warranty is nothing but peace of mind that you hope you don't end up using . I ended up using mine because the printer I purchased died on me out of nowhere .It was a canon color laser printer Canon Mf642 . When I went to go get a it replaced the at geek squad at my local bestbuy ."Cole" who said he was the supervisor and the only person I can talk to ,told me all he can do is offer me the money back as a BB credit . I told him that I am not interested in that , I'd rather have the same printer either fixed or replaced .I did not care for a store . I had already spend money is buying expensive toner cartridges that would go to waste . Thee guy told me that this printer is not is stock and a similar model I'd have to take the store credit and pay the difference . the difference was close to $200 . I DID NOT PURCAHSE THIS WARRANRTY FOR STORE CREDIT . I purchased it so if anything goes wrong I get the same or similar replacement . The Geek squad guy stonewalled me and kept repeating that this is my only option .He told me that I am welcome to try my luck at a different Best buy ! I am very unhappy with my experience .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    decent price for printer warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what crazy things might happen with your printer. glad this warranty will take care of anything that malfunctions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchased 4 my peace of mind 4 just a few bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased geek squad protection to insure my daughter is covered at any Best Buy to fix or replace if needed in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havnt used yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt used it yet. But nice having piece of mind that any problems are c9vered for 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to replace if the product is defective, definitely recommend on all products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Geek Squad Protection when its availible. It has saved me a bunch of times and well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    stay protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we always by the geek squad replacement plans when available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its always well worth it to get the protection. I buy it for pretty much every electronic device I buy. recommend it.

    I would recommend this to a friend