Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 8911 reviews
(8,911 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
GSP for the Computer Accessory in your life.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GSP Woot. I purchase this for my Logitech H800 Wireless headphones. I use these daily and as such. I purchased GSP to protect my investment. As much as I use these, I expect them to fail. Only time will tell, however, Logitech are reliable and high quality.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad resolve me quinckly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best customer service are so kind and they resolve my problem very quickly
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GS Product Replacement Plans.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No one should be without these!! I know they say not to buy extended warranties etc.. but these plans are definitely worth the expenditure, especially as they cover accidents- and when you have two children---- I have the plans on items both large and small!! Would certainly recommend.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Best protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having the piece of mind with my electronic devices. Had a TV crash on me once and with my plan I was able to upgrade for free!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel this is a good value for the money. The replacement cost of any of the items covered would be well worth it in case of breakage or damage.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I am uncertain of a product I use protection plan. With printers I get The protection because my printers are not used often and stay on. Thus the ink will dry and clog the heads. With protection you just walk into best buy and swap it out. That simple.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Add on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I am uncertain of a product I use protection plan. With printers I get The protection because my printers are not used often and stay on. Thus the ink will dry and clog the heads. With protection you just walk into best buy and swap it out. That simple.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Absolutely Love the Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the Geek Squad Protections for several years. They have installed Ring Cameras and TVs, and fixed laptops and TVs. I will never be without this protection and you should not either.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman that was sent out to install and the televisions were very good they knew what they were doing there quite professional and help me out. Very good people I enjoyed the Geek Squad people a lot I trust them.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Break It If You Dare . . .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get the Geek Squad service knowing that I will never use it. After two years, it is probably cheaper to replace my personal item if it breaks than getting a new Geek Squad contract. I would rather have it and not need it than not have it and need it
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Breaking News
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get the Geek Squad service knowing that I will never use it. After two years, it is probably cheaper to replace my personal item if it breaks than getting a new Geek Squad contract. I would rather have it and not need it than not have it and need it
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad helped me figure out I just needed ink for my printer.( new printer) They were very helpful. I am so happy to have someone competent to call when there is a Robles with my equipment. Thank you Geek Squad
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Nadya. Thanks so much for sharing this with us! We're so glad to be here for you if you need help. We look forward to hearing from you again.
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had an issue with one of the channels of my amplifier form my subwoofer, was able to get it exchanged out in the store the same day. Definitely worth it. I know Logitech would have taken care of me too but it would have taken time. I'll definitely pay the little extra to save the time and effort (especially the waiting and shipping). Thanks best buy
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Nice Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is nice, I've had for 1 yr so far and upon my moving the print head isn't printing the magenta. I actually really like the features of this printer and the printer quality is okay.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth the money for any product you buy. They try to fix, or send back to company. If they can't, they offer you something equal to what you have if available.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had to replace my controller that came with my PS4 since it was starting to show it’s age. With Geek Squad Protection it was easy to get a replacement and it didn’t take long either. I get insurance on everything because peace of mind is important to me and Geek Squad Protection is absolutely worth it!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Protection without worry.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always make sure I get protection on all my products because Best Buy always comes through with the plans. No matter how long you’ve have the product during its most usable lifespan which is honestly about 2 1/2 years depending on item, Best Buy is great with taking things off your hands and fixing them or replacing them!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Protection. Is It Needed?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's such a shame that you have to buy insurance every time you buy a new product for fear of getting a lemon. Products should meet the manufacturer's life expectancy. But Geek Squad Protection is so affordable BB makes it hard not to insure a new product.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You should DEFINATELY buy this product protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get this protection with every big ticket item I purchase from Best Buy. It is absolutely worth the money. No hassle returns/replacements.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Will always purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this protection for a printer. Within a year the printer's printing quality became horrible. I brought the printer back to the store and it was hassle free replacement of a new printer.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
