Customer Ratings & Reviews

Unfortunately, we have had to use the product replacement a couple of times. We were very impressed with how easy it was each time. We were prepared for a battle when doing the first return but were pleasantly surprised when the return/exchange went very peacefully. Thanks!

I've had to use Geek Squad 3 times and each time has been a great experience. Having a product malfunction isn't fun but it's great to know that they have my back.

Good price for the printer. Geek squad has alwasy been a good deal for us on our TV's so thought we would try on printer

perfect all around very nice that is why i shop BestBuy

The product replacement is an absolute must have for all parents who buy gaming or electronic products! I've had to use it several times to replace headphones, gaming remotes, etc. I feel absolutely relieved that when something stops working that I can bring it back with no problems, and not pay full price for another one.

I love this. It mops as well as a swiffer wet jet. No a deep clean but perfect for in between your deepee mopping.

HP printer has great printing quality and easy to use monitor for the options. Happy it includes the fax option for those rare but important fax requests. Scanning is quick and easy also. Definitely recommend.

Always make sure you are covered for the worst case scenario. Having a piece of mind is worth every penny. Reasonably priced for the duration is a no brainer for anyone planning on using an electronic device and getting their money's worth out of it...

I usually do the repairs myself if its a computer but like many printers some can be a bit temperamental an when it being used for a small business, its best not to have to worry about replacing it if something goes wrong, geek squad customer service will help making the replacement/repair process as painless as possible.

I’m good for now for the geek squad protection thank you

Geek Squad is a value for your products you buy. Technology now cost you a penny plus. With this Computer Gaming Model this plan can save you Lots of money. Have used the warranty a couple of times vs having to pay FULL price for a new one.

In the past, Best Buy’s Geek Squad has helped me in many ways. They repaired a computer for me when I was ready to discard it because I believed it was not serviceable and they also helped me resolve my problems with an old printer. They are very smart and product knowledgeable.

I had a very short wait in line before being addressed by a very knowledgeable and helpful person who respected my ignorance of IT and electronics in general. She was courteous and extremely user-friendly.She offered me options and responded to my questions in a simple and knowledgeable way. This was a pleasure and a blessing to me.

As long as this warranty remains the same it is amazing. I’ve had hardware that I’ve purchased with this warranty any issues for example headphones start to crackle I can just walk right in and replace them for the same product or an equal value product no questions asked it’s really a good warranty I highly recommend it.

I always get the protection plan and so should you! A wise investment for sure. The times I have needed to use them I have always been treated fairly and made whole each time.

Is very important to be covered, this plan is affordable and very easy to use

i have not had to use my warranty services and i like it like that. hopefully my purchases last the product life cycle.

I'm not sure how the replacement plan works, but I think that it works the way that I used it. I had bought the older version of this headset, the Logitech G230. I had a two year Geek Squad plan on it, and I went to go get it fixed/replaced at the Geek Squad center at my local BestBuy, they said they couldn't replace it, but since the wire was worn out my insurance on it could have it so I could be refunded. I got all the money on a BestBuy Store Credit card. I used the money to buy the newer version, the Logitech G430. I think I'm satisfied. :)

This isca great insurance to have especially when it comes to kitchen and office appliances

No stress replacement of non working printer. Could not have been any easier. Best Buy customer service and replacement warranty are the best.