Customer Ratings & Reviews

It is a very performing item I’m extremely satisfied

the process of exchange or any problems is the best.

I bought a brand-new computer online but, I brought it directly to Best Buy and had the "Geek Squad" open it up, remove bloatware, (junk apps), Updated all drivers and Load up my security software. I took it home plugged it in and it is Super Fast and Eazy to Navigate. I had one issue with internet explorer and ONE Phone Call To GEEK SQUAD, They went in remotely fixed issue (15 minutes) DONE .. Buy the Geek Squad Protection Program.. You will agree .. Its Well Worth the investment.. Thanks Best Buy Boise Idaho

If you buy anything electronic from Best Buy and do not buy the Geek Squad protection you’re making a big mistake. Too many things can go wrong with electronics and the Geek Squad protection has your back.

Don't know why this is up for review for me, I have it on my printer but haven't needed it. I'm also pretty sure my dad or I can fix my stuff better than them but hey will save me the trouble, right? P

I like the Geek Squad service. I brought it for my printer. I replaced my printer two times in two year without paying anything extra. (Other than Geek Squad Service Fee). And replacement was really smooth. Best buy customer care person just replaced my printer without any question. Only thing I feel is, it is costly for some products. My printer Price : $90 Geek Squad Service Fee: $25 (For two years)

Everything "tech" is hit or miss nowadays. Our present situation does not appear to be resolving anytime soon. We will ALWAYS purchase the "4-year Geek Squad Product Replacement" service. So important today, especially for those on a fixed income.

I buy the extended warranty whenever I can. It is my experience that what can go wrong WILL. I find the value of this insurance brings me peace of mind to know I will get my dollar's worth! \ The professionalism of the Geek Squad staff, makes me rest assured that our electronics have a long life ahead of them to do all of our technology work.

No brainer go Geek Squad all the way for service !!

I have been buying a lot of my tech through Best Buy solely for the fact that the replacement plan/damage plans are AMAZING. I have never had an issue with returning a faulty or broken product under it's plan. Even in instances where records were not showing for one of my devices, the employees at Best Buy dug into their database to find I had my name in twice! They were able to determine I DID have coverage and still assist me. These plans are some of the only coverage plans out there that are SINCERELY WORTH IT.

The protection plan paid for a new product since it could be fixed. From the time my product was examined and by the time I got my product, it all took less than 2 weeks

I made this TV purchased after My last Tv broke. I had it about 11 months and lost the picture. I had it fixed under the manufacture warranty. Less than a year later, I lost the picture again, and did not have any warranty on it. Cause me over $600.00 to get it fixed. Less then a year later, lost the picture again. I got a new tv with a 2 year warranty so that I will not go though this again.

Always have good pricing, service and delivery services.

Awesome service for all my products; quick service

I bought their insurance for my printer...only because of their great reputation. I don't expect to need them, but I like knowing I have bought from pros, in their field.

It's going what it's designed to, so far so good.

I would definitely recommend Geek Squad service for printers or any items then allow to get these cloud services it's good for and also the price is just right from from my printer and I would I would recommend it I would get it again as well

One of the best choices. Geek squad staff are very helpful, knowledgeable and don’t treat you like your stupid. Always willing to help and answer any questions you may have and will help you make the best choice and decision.

The Geek Squad tech added storage and ram to my new desktop and taught me how to access the additional drive. They improved the usefulness of my computer. I appreciated their help.

I haven't had to use my geek squad protection plan yet, I had geek before and they help out a lot.