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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11087 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 368 Showing 7,341-7,360 of 11,087 reviews
  • Rated 5 out of 5 stars

    Product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had faulty printer and they replace it on the spot. Worth the extra cost if something goes astray.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing. Comfortable and sound great. Will continue to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was worth the price. Best Buy is really good about there 2 year plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily never had to use it but always there if i needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. A must have for any product. Will need to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. A must have for any product. Will need to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely worth it, having a replacement plan on items. it helps especially with spills and falls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife birthday present and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service out there! Very knowledgable and prompt with helping me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought protection plan for printer they exchanged for another one on the price range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me out really quick with my broken phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty on electronics at Best Buy it’s easy to use if it comes to that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did well, was very helpful with products. would recommend,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year replacement plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these 2 year plans are great for anything that might go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they know their stuff. helped me buy a replacement plan! yay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty didn't cover the broken screen. But I was able to get a refund for the warranty

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Amazing value! Definitely worth buying!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope i never need it but great for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy an expensive product This give the piece of mind if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have service for electronic products

    I would recommend this to a friend