Customer Ratings & Reviews

I have had the Geek Squad protection on everything I buy that you can get coverage on it is nice because if you have any problems with the item you have the Geek Squad will replace with no charge I also have computer protection which is really nice to have because you can call any time when you have computer problems and they can fix your computer with out having to take for repair at Best Buy

Never a problem on returning the products used, if there is anything wrong after months or years,best by doesn’t ask questions when return is made

The associate at the store recommended it’s a four-year protection plan no matter what happens to the printer. They will replace it with a new one definitely worth it.!

Great plan. Affordable and easy to use. They offer a great coverage very convenient if u make a expensive purchase

Loveeeeee These Nice Quality Battery Last Longer than usual, Effectively Communicates how much Battery Power Definitely didn’t Disappoint

The 4-year protection was worth purchasing after I had issues with a printer I bought after one year. It was a smooth transition to return my printer and receive a refund from Best Buy.

I’ve never left a bad review before but I need to warn prospective buyers. This is the worst printer I’ve ever owned! I bought it in February ’21 and I’ve had to buy ink for it way too many times. I bought ink for it literally yesterday and I printed about 75 pages worth of documents for school and my black ink cartridge is almost out already!!! Do not buy this printer!!!

I purchased this for my wife's iPhone X. It came in handy literally on the last few days of expiration! Forgot I even bought it, her phone was having issues while using the navigation app (google or apple) and would overheat and freeze. Had to restart several times and when she got lost traveling for business that's when we took it in for repairs. Was able to get the phone replaced. All is well!

The geek squad warranty was cool but I'm not sure it was worth the amount that was charged for the membership I only use it once the quality of the work was okay but it wasn't the quality that I expected when you're buying an extended type warranty for a product what I recommend it yeah I would.

It was a good purchase and I would recommend it to anyone

My brand new HP printer failed after only a few weeks use when an internal part broke. This product replacement gave me a no hassle replacement instead of having it sent for repair. My only cost was buying a new replacement policy on the new printer, at a very modest price.

I bought the two year warranty on these headphone and to be honest it was a month short of being expired. I almost chunked them and just bought another pair. I figured I see and if they gave me any problems I would just buy the replacements. They didn't I walked in and walked out in 10 minutes with a two year newer upgraded set and all it cost me was the cost of a new 2 year extended warranty.

I have not had to use the Geek Squad for this purchase. I am glad to have it in the event I should ever need it.

The support is great to have the only thing I don't like is that they don't offer extended warranty for computers any more there warranty is why I purchased computer from Best buy in the future I may or may not as I can get extended warranties vfrom other stores why a place like best buy stopped offering it on any of there good computers shows you how confident they are on the products they sell

Geek squad support has always been there when I have any issues with my equipment. When they send your item out for repairs they do a final check when the product comes back into the store to make sure your item is working correctly before they call you for pick up. I appreciate that. I do not leave the store with a laptop without purchasing Geek Squad protection. That will never happen.

Geek squad has fixed a few of my electronics in a timely manner

Best Buy took care of me when my printer stopped working and they replaced it with a newer model and I just paid the difference in the price. Bed buy ever!!!

I decided to pay for the 2-Year Geek Squad Product Replacement and one day I came with my go pro 4 camera because there was a problem with it and the Geek squad member that was helping me found out that I qualified to replace my go pro camera 4 for the newer go pro Hero 5 and that's what I did and I went home very happy with my new camera. From now on I will certainly pay for the warranty. I just recently bought a karma drone and also paid for the warranty.

I’ve had good experience with geek squad before. Hopefully I won’t need to use it, but glad it’s there just in case

Excellent product we love it and customer service is very awesome and helpful