Customer Ratings & Reviews

I loved this guarantee no problem no issues. I recommend 100%

When I bought my Zagg Rugged keyboard for my iPad I purchased the Geek Squad 2-year replacement policy since I had problems with Zagg hinge in the past. Sure enough, after about 18 months my hinge was very loose. Took it into Best Buy and with no questions they replaced it with a new one.

Plan gives peace of mind although I have not had to use it yet. I've read issues about not being able to get appointments, so we'll have to wait and see how that goes if I ever have to cross that bridge.

very perfectional people very fast service and the employees treated me whit a lost respect and canines

You replaced my product immediately. I just brought in into the store and 300 dollar pair of headphones and you replaced them immediately and gave me a extended warranty

Good investment if you protected item fails. Have not had any issues with the extended protection plan.

I have used Best Buy warranties time and time again and they are one of the best around that I've dealt with they never have any problems with me anytime I have any problem with the product and they automatically replace it for me I always recommend getting the warranty from Best Buy

Haven't had to use it yet, but it will hopefully be easy to use this service if/when I need to.

I always add insurance for added piece of mind when it comes to big item purchases

I just used this on my Logitech G900 Chaos Spectrum Gaming Mouse. A purchase of $150, $170 with the Protection Plan. Instead of spending a total of $300 on two mouses, I spent $170 and got a defective mouse replaced. It's insurance, complain about it when you don't use it, and rave about it when you do.

I always believe in peace of mind. Geek Squad is a blessing in disguise.

I wasn't going to add on the 4 year warranty but with knowledge of the salesman who informed me what all it intells I'm glad I did!

I bought a printer for my daughter and decided to add the 2 year extended warranty. I am so glad that I did that because she didn't have it long when the printer stopped working. It would scan but would not print. She was able to exchange it for a new printer thanks to having purchased the warranty.

Need this as it’s a placement when needed. My old hp 401 printer is getting old.

I have used this service for both of our laptops. I'm not a geek so getting them to set up our older laptop with Webroot sure saved me time and energy. They are very quick with the service and usually have finished solving our problem before the date they indicated it would be fixed.

2-Year Geek Squad Product Replacement is an absolute necessity when needing technical or warranty support in my humble opinion with any type of software or technical devices purchased at/with Best Buy and I would advise if anyone has the means to buy an even longer protection plan ;-)

We have had several agents install different TVs for us over the past 5 months and the service is second-to-none! All of the agents were extremely professional and continuously checked in with us to make sure we were getting exactly what we wanted.

I purchased warranties for all products, save me money, and provide me with Technical assistance

Have not had to use yet but I see this as a great value. I have asked them questions and have got good advice.

Having the Geek Squad protection gives me peace of mind owning any product.