Customer Ratings & Reviews

On my 3rd printer in 6 years. Tired of having to buy a new one because something on it failed. Spend extra to get the protection plan where if something happens within 4 years, it'll be fixed or replaced.

THE AGENTS INSTALLED MY TV AND MOVED MY OTHER BEST BUY TV PURCHASE TO ANOTHER ROOM. THEY ALSO RE-PROGRAMMED MY REMOTES TO GET EVERYTHING IN SYNC. I'M COMPLETELY SATISFIED.

Geek squad is a nice perk, if something’s wrong they don’t mess around and waste your time. Any time I have had issues I’ve been able to exchange devices without any hassle. Definitely recommend!

Great service should buy geek squad buying any merchandise never know is worth the money thank you for having

Last time I bought a laptop my dog cracked the screen and I can basically buy a new screen or use it for my desktop. So I needed another laptop for when I travel or use it in the bedroom. This time I got the Product Replacement and glad I did. My new Dell screen got cracked (really junk screen) so my opinion of Dell has changed from good to awful again. It's being replaced as I type but at least I'm not out of pocket. Buyer Beware.

Great printer. Highly recommend this printer. Great quality.

I don't usually purchase extended protection plans, but I think this is a really good value. My last TV lasted 2 months after the manufacturer's coverage ended...never again without extended coverage.

You need this ! It's highly recommended. For 10 buks you will cover things such as headset, ps controller etc. Trust me, those thing break easily. Not because they have poor quality, but it's because kid is a kid. Best buy would process your return with NO HASSLE! I ve done it bunch of time.

The geek squad is the ONLY reliable place to go for repairs in Athens. Straightforward and excellent service

Best way to get in that extra protein without the calories. Been using it for protein ice cream and sorbets which have made clean eating easy and fun.

Extended warranty for my Canon Pixma G7020 4 in 1 printer scanner fax & copier. Very happy with my purchase and have not had any issues yet.

Fortunately, we have not had to use the geek squad service on our new HP printer. It's good to know we have it, just in case.

We have thousands of pages of old family documents to scan. With the old paper comes dust & flakes of paper. Our machine is very easy to clean, which is done quite often, so when this four year warranty was offered we took it. It gave me a piece of mind to know we are covered for our investment of our machine!

Luckily, I haven't had to use this extended warranty, but it provides peace if mind knowing that if something does go wrong, I'm covered!

Really, let's be honest; you would be foolish to purchase a product with this protection plan and not get the plan. The complete coverage of these plans almost assures that your product, for the specified time period, will be protected. Who doesn't want that peace of mind? Who really wants to try to get the manufacturer to own up to making a product that failed? (and wait for the process to go through if they actually do!)

Got this on a Microsoft Ergonomic keyboard.. pretty much the only keyboard that is comfortable for my wife to use, but it seemed like we were always replacing them sooner rather than later. When this last one had some kind of issue with the membrane causing all kinds of multi keypresses, they replaced it quickly and without hassle.

Geek squad 2 year agreement was purchased with a printer The printer failed 7 months later. Returned the printer to Geek Squad and without hesitation, Geek Squad told me to pick out a new printer and the pro rated credit that was available. The Geek Squad Product Replacement was a good choice

Ink does last a very long time. Would also always recommend a protection plan for all electronics.

Its usually hit or miss but you never know when disaster will strike. I believe if the value is there not only will the extra warranty save you much time and money, I have gotten upgraded because the product has been discontinued. If you can afford the extra cost I would definitely recommend taking the chance on geek squad.

Product replacement is something that everyone should consider. depending on the merchandise that you purchased at Best Buy they seem to have such good quality products sometimes you may not need a warranty. I have been very pleased and my family with Best Buy products and I highly recommend it to anyone and everyone