Customer Ratings & Reviews

Fix it fast if need be have always had great experiences with geek squad

Highly recommend customers to purchases item from best buy. The staff is willing and ready to assist with any issues you may have buying or returning items. I frequently shop in Freeport location.

At first, I did not think this would be worth the extra money and thought it was more of a sales thing. But since I have had it I have used it more than 6 times for my TV troubleshooting, Cell Phone, I had my Laptop tuned up and it saved me a lot of money. There were products that I purchased that included free shipping and hull away. It a great option very glad that I have it.

Peace of mind but hope I will never need it. Got it for a laser printer. I've had bad luck with inkjet printers so I decided to buy a laser printer. I'm hoping the performance of the laser printer will be better but I thought I'd get the replacement just in case.

As a small business owner, it’s imperative to have protection on my purchased equipment. I purchased a scanner which jammed and wouldn’t scan the # of pages as advertised. I was able to rerun and purchase a new highly effective scanner after. Geek Squad made it a cinch to return/refund for a better product.

We are trying to use them now so our fingers are crossed.

Bought this for a new dishwasher and glad I did. We had a lightning strike and the new dishwasher was toasted. The replacement program saved me from having to buy another dishwasher!

I hope I never need to use the Geek Squad service, but I trust them to be there if I do. I have purchased their service before, but took care of my product and never used the Geek Squad.

I used this right before the geek squad plan expired and they simply put the credit on my account and I went and got a new case. For the case to cost $150 and them replace it without the blink of an eye it’s worth it. When you replace it out you can add another plan for the cost of the plan on the replacement case and cover yourself for another 2 years. Worth the money so don’t hesitate to get it.

Great service and experience in purchasing item. My geek squad is the stuff that dreams are made of. They know their stuff and are no BS. It gave me a warm and fuzzy feeling inside.

The knowledge of having someone is very important to me,

If you’ve been around technology long enough you’ll find out after awhile computers and accessories will start to have problems. It’s nice to know you could head down to the geek squad and get replacements instead of spending hours troubleshooting electronics yourself. If it’s within budget geek squad replacement can save you a lot of headaches especially if you have something important to work on.

I purchased an HP Tango printer last year and have really enjoyed using it. It is lightweight and fast. I liked the promise from Geek Squad that they would replace it for me if it broke down within the 2-yr. mark. So far, the printer has worked great, but it gives me peace of mind to know that it can be replaced if it gets damaged!

The Best Buy Warranties are the BEST! I purchased this particular warranty to protect my Canon printer. I almost always purchase their warranties on televisions, printers, and vacuums.

Love that I can bring my products in to get fixed. A lot of products wouldn’t have been gotten had it not been for the repair service.

Love that I can bring my products in to get fixed. A lot of products wouldn’t have been gotten had it not been for the repair service.

This is the only store-sold warranty I ever buy and it actually comes through when you need it. They are true to their word and actually fix or replace the product as promised...no probing questions or trying to get out of honoring the warranty. It's absolutely worth every penny.

Looking forward to years of use for my product with knowing Geek squad is here to help me whenever I need them. Thank You! :)

Love the Geek Squad replacement protection have had to use it they were great and processed it quickly left with a new printer the same day!

2-Year Geek Squad Product Replacement 2-Year Geek Squad Product Replacement I can't begin to stress the level of importance when it comes to acquiring the two-year geek-squad product replacement plans or any warranty that Best Buy provides because they definitely will take care of you but make sure that you get the highest years available or extended your warranty as well.