Customer Ratings & Reviews

Great customer service. They are always willing to help out. Very professional

Good stuff i recommend it if using something a lot

I always get if the price is low, more so I will pay the higher price for appliances though, too many electronics in them now days. plan is what it is, Best Buy stands behind there plan,. you will have a like product the same day before you leave if yours is not in stock.

It’s always good to have some extra protection especially if you are paying over $600 for a small action camera. Just gives me peace of mind I can film and if anything happens I can get a replacement.

I will not buy any other product without Geek Squad protection! I did one time and had to deal directly with the manufacturer and that was exceptionally painful. I can call geek squad and they get things done!

I have purchased several different time line plans with Best Buy (depending on the item and the replacement cost) and they have replaced and repaired several items on these plan without question. Thank you!!!

They are Fantastic ! I Will Always Get Them on all of my devices because they have honored each and everyone of my products

I buy GSR on all major purchases. Murphy's Law has taught me that if something is going to break, it will be the day after the expiration of the manufacturer's limited warranty. My experience with the Geek Squad replacement process has always been positive.

Geek squad is a reliable service and my choice for getting extra warranty outside manufacturer's warranty.

I've learned never to purchase anything without a protection plan and the Geek Squad has followed through every way. There's never been a problem in identifying my purchases and they always follow up with a call to make sure everything is in working order.

I have always purchased geek squad warranties. They are pretty great about repairing or replacing the product it it breaks or is defective in any way. Thankfully for this particular product I have not had to use them. But it's security knowing that they are there if I need them.

Always take out a geek squad service plan to protect myself!

I appreciate and recommend this service it’s good to have the peace of mind

This plan has proved to be so useful. We've taken in both computers and both laptops this year. Had to take one laptop back a second time. Geeks are very helpful if you have any questions. It's definitely worth the money.

Geek Squad protection plans are great! They offer excellent coverage and protection!

Adding the Geek Squad extended coverage gives me a piece of mind if anything ever goes wrong. One year warranties fly by before know it, and it seems that just after that first year is over with, things break. With Geek Squad 2 year extended warrant, I am covered.

Like always a good product especially if it's being purchased with a product that can break easily withing the time it will be used. Especially printers from HP which usually have ink carriage jams every year or so!

When i purchase higher priced things i love to add the protection. Its very easy to turn in if you have an issue. I get this for my headsets cuz they dont last that long and i get my full price i paid to get a new one. Love it

All my big purchases include the protection plan, it's 100% worth it. I had a hard drive fail 3 months in on a brand new laptop, I lost everything on that drive but since I was covered I dropped it off and they installed a new hard dive at no cost and loaded windows on it.

I would not buy a product like this without the extended warranty. I haven't needed it, yet, but if it does break, malfunction or just plain quit working (in part or completely) then I'll have a brand new replacement without coughing up another wheelbarrow of money.