Customer Ratings & Reviews

When purchasing an appliance from Best Buy, I always purchase the Geek Squad Protection plan. I've had several items under the Geek Squad plan replaced with no worries.

I get this for my peace of mind, even though my son and grandson, are my go-tos when it comes to electronic devices.

My other printer went bad and luckily I still had insurance (almost forgot I did!). I was easily able to get a new one without having any issues!! Perfect!! I would buy it again which i did for my next printer!

I enjoy my printer. It was very reasonable and it works well.

5 lousy bucks for a 2 year no questions asked replacement policy? Sign me up!! All I have to do is show I didn't abuse it by dropping it and busting it open, or by spilling coffee or soda or water all over it. Fantastic price and policy, thanks BB!

Have not had to use this Geek Squad service on the printer as of now.

This plan protects your purchase and is a good choice if you are wary of your product malfunctioning or breaking. The simple terms are easy to understand and you won't have to deal with any third parties trying to get a replacement. Choose this for your protection.

This production is well worth the cost. I purchased a high-DSL total was over $2500, 00. Carried it to my local store because they were unable to repair it they replaced it to my surprise. I would recommend this protection for all high-end purchases.

So proud to have squad protection plan forks excellentAnd very helpful

I opted for a 2 year product replacement for my smart tv, based on my prior experiences with Geek Squad. So far I have had no trouble, but I know I can depend on Geek Squad if a problem should arise.

I’ve got the best squad on my back - the Geek Squad! I always purchase their protection plans for peace of mind; if my product’s over $100, I’m buying it! I don’t always have problems, but when I do they make the process very simple and hassle-free!

my printer went out in almost 2 years. I'm grateful that i had the protection plan because they gave me a credit for the full purchase amount. Thanks Geek Squad!

The geek squad has been able to answer all my questions. They have been able to straighten out all my issues with my equipment as well. Having them stand behind the products they sell sets my mind at ease.

I was not going to spend the $10, but i saved so much money on the printer,i figured why not. Plus, the fact, it would cost more to ship within the 1st year back to HP with the 1 year I have with them. it is easier to bring it back to best buy, should i have any issues.

I purchased this by accident but after a set of computer speakers stopped working after 3 weeks it definitely paid for itself. I would recommend on expensive everyday items that get heavy use.

I try to buy all of my electronic though Best Buy because of this plan. Employees are always so nice and helpful. I will never buy another company's replacement plan because I have already found the best!!

Had an issue with a printer I purchased the previous year went to the store not knowing what to expect..had the Geek Squad warranty ..left the store within 10 min with a new printer anf a gift card..EXCELLENT..service..couldn't believe the customer service..

Well worth the cost. I highly recommend the product replacement for high dollar items.

I love the ease and reliability of all of the geek squad protection services. They will either fix the problems promptly or replace products no questions asked.

I have purchased several Geek Squad Product Replacement plans in the past. They have served me very well when a product has experienced mechanical failures due to manufacturing. I was able to return the item in exchange for a new one—or a different product, altogether.