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Customer reviews

Rating 4.7 out of 5 stars with 8915 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 8,915 reviews
  • Rated 5 out of 5 stars

    The geek squad protection is well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually buy extra protection on products I buy but I did for my printer and it was definitely worth it! I already had to take advantage of it and replace my printer when I accidentally broke it!! Definitely a great thing to buy if you arent a perfect person!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always enjoyed the service from Geek Squad. Got this for a printer I found at a great price so I figured I’d have it protected for a few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In store assistance is a big plus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan based on a previous experience I had when a different product had technical problems. It was a great help to be able to get support and questions answered at me local store when I needed to utilize a previously purchased Product Replacement Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the warranty for the onli.ne printer and it was a good deal. Good thing I did because the primter had a lot of problems and needed to be replaced . With the best buy warranty all I had to do was return it to the store and they gave me anew one immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it multiple times. Easily used to get a new printer in no time. No hassle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always liked the Best Buy coverage policy. It’s pretty simple...bring the defected one and take a new one if they can’t fix it. I am very happy with how they do it seamlessly except one incident when they had some issues finding my receipts in the Best Buy account for a particular item and I stayed there for over an hour to resolve it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who wouldn’t get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to protect your investment. Something goes wrong and BestBuy will replace it no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement worked superbly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning knocked out my cable modem. An hour later I had the new one in hand. No hassle, no problem. No if only Comcast knew what they were doing, It took them hours and 2 different support calls to provision the unit and make it work. Download speed is 115 Mbps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this on many occasions, it's a worthwhile investment. However, I can't help but feels that it's a bit wasteful. Many times a tech product is replaced rather than a repair attempted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on the cost, the extended warranties can be a life-saver. You have to weight the cost of the plan verses the cost of the product and the likelihood of failure...I almost always buy them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a warrenty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically you pay for the coverage and if something happens to it, best buy replaces it and you can buy the coverage again for the next product. Just like car insurance, an added expense but nice to have when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the warrant. It makes me sure that my product can be fixed if it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my printer. Not the fastest but saves me time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definite Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this program! I've bought it on most products, it's such a hassle free way to replace damage or bad quality items. Provides piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting insurance for your gadgets especially if you have little ones that gets into everything. Geek squad will help and little less frustration on your part when it breaks .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan! Highly rep!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased protection for my printer. The printer cost a good chunk of change so it only made since to purchase some protection because you just never know when things can take a turn left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fixed Brother Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never believed in extended warranties before but the best buy cost was so reasonable. A small piece broke on a new printer and no worries. The Geek squad took care of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can count on Best Buy Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can count on Best Buy Geek Squad Warranty. Always there for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use this to insure my new devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually pick up the product replacement when I buy a product on the more expensive side as an insurance against damage. I have not had any bad experiences when it comes to replacing a damaged device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I Purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my item I had a lot of problems however I was accommodated until we could set up my apple tv correctly. The mouse never connected to the drive and we were over nighted a new mouse! We eventfully got a brand new setup and have had no problems since.

    I would recommend this to a friend