Customer Ratings & Reviews

I don't buy electronics without this support any longer. I've had a couple issues over the years with certain brands and having Geek Squad cover me makes the purchases worth it. I am extremely careful with expensive electronics so when I say I still buy this plan, it's a good deal.

Agents were extremely helpful in explaining what went wrong. When my product couldn’t be fixed I was given a replacement. Excellent service!

I love best buy's warranty, it works great. I recommend getting it, it will help in the long run

I left squats. They’re the best and can take your stuff. It’s in case get damage.

the thing that makes best buys product replacement warranty better than Amazon (even though they often cost more and are shorter in duration) is the real time factor of bringing the defective item to the store and getting a replacement there and then - no waiting for a replacement to arrive in the mail.

They help out they are so dependable if you need assistance they get to the source of the problem

I usually never have to use extended warranties, probably 95% of the time I don't need to. But when I need it, best buy's have proven to be the best. They are no hassle and it's so easy to get my problems resolved--only had to do it once, and it was simple and easy. Buying a best but/geek squad extended plan gives me confidence that should my device fail, Best Buy has me covered

Up, Up and Away, Stay Ahead of the Lurking Possibilities of a Downward Spiral. Take the GEEK SQUAD 4 Year Product/ Protection Plan. Like the Air Balloon the plan will take you, Up Up and Away, just by Geek Covering Thy (Product & Services) & Yourself !

Best thing to have when you need protection on your computer television, everything that you purchased at Best Buy this is something to have

Got the plane just in case any problems come up hopefully I never has to use it and it will last longer then the 4 years

I have used these extended plans for years and kept track of the need and savings . The bottom line is that for what I've paid on all my product plans over the years ,the times I've needed them far outweigh the cost for peace of mind and getting the replacement repairs when needed .

If I could give ten stars I would. We bought this replacement plan for my husband's gaming headset.....apparently my puppy thought they would be a good chew toy. The Best Buy employees were wonderful when we came in to exchange them. They process was seamless and we were able to walk out of the store with the replacement headset within a matter of minutes.

I’m so so glad I purchased this service I have purchased printers before they stop working and can’t be repaired then I have to get rid of them only to have to purchase another printer. That was wasted money I have never been offered a plan like this, made since to purchase the added protection

I'm not usually a sucker for warranty, but if I know that a product I buy could break down within two years, I'll buy this to future proof. You can always turn in your product within the two years for easy replacement. Nowadays, I tend to buy warranty for most of my products that requires it.

Great service. They respond right away. I buy products knowing that they are covered in case anything should go wrong.

Worried about that product you just bought having issues or breaking? Just get one of these and let the worries go, enjoy your product as you want. Make sure to keep your receipt or if you have a best buy account it's automatically listed in your purchases for looking up later.

Thank you, GEEK Squad! You are the Best! Always there to help and answer questions.

I have not had to use this replacement plan. So that is great news for Best Buy products!

This review is for a 2 year protection plan on a printer. Protection plan cost $9.99 and well worth it. Should anything go wrong with my printer within 2 years i can just take it back to BestBuy and exchange it for another one. Hopefully i wont have to use this protection plan but i have piece of mind for 2 years with this printer.

Havent had to use for this product, but have always purchased. Easy to use and money or replacement comes fast.