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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11059 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 11,059 reviews
  • Rated 5 out of 5 stars

    Geek squad forever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad coverage is always a must!!! I never buy ANYTHING without a warranty but geek squad is next level coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, definitely recommend to get it. Smart move

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If any problem with product geek squad will either replace or repair, I am happy with geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP the way too go if a problem arise no worries save the email receipt or paper copy Best Buy does the rest nice treatment of after sale service no buyers remorse like many companies do nowadays to get out of keeping you happy we need loyalty and great service before and especially after the sale respect Best Buy you guys alsways have what I need want and didn’t even know I neede etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd one I buy, I loved it the first time and needed a 2nd one so I decided to get the one I knew was not gonna let me down …

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable beyond measure!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus has saved me so much worry and time! Printer wouldn’t take ink refill. Took it down . Boom. Got new printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection. Is It Needed?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's such a shame that you have to buy insurance every time you buy a new product for fear of getting a lemon. Products should meet the manufacturer's life expectancy. But Geek Squad Protection is so affordable BB makes it hard not to insure a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get if available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is without a doubt the main reason why I look to Best Buy for tech first. IF they got it and can add on a warranty for a decent, one time payment, warranty then I hardly even hesitate because at least I can go directly to them to replace it. Because you never know what could happen, especially if you're looking into buying something rather expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope we never have to use it. But at the time I thought it was a good purchase for extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection for a printer. Within a year the printer's printing quality became horrible. I brought the printer back to the store and it was hassle free replacement of a new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me figure out I just needed ink for my printer.( new printer) They were very helpful. I am so happy to have someone competent to call when there is a Robles with my equipment. Thank you Geek Squad

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Nadya. Thanks so much for sharing this with us! We're so glad to be here for you if you need help. We look forward to hearing from you again.

  • Rated 4 out of 5 stars

    Got that Store Credit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got the geek squad replacement plan. I rather have them just replace it than try to fix it. I returned a printer and got store credit because I really did not want to keep the product I bought. and HP compact printer. However, sometimes I think the geek-squad protection could be more on the expensive side, but for the product, I bought, definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around excellent. Thank you for helping set everything up and going above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always a must when buying electronics from the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Product Replacement. I may have to use it on a product that I did purchase because the item doesn't seem to be working as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for those pricey items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything I purchase over $100 I normally include geeks squad support and repair/replacement. Fair price and the geek squad are a quality team providing expert and fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything worked out quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me money and heartache in dealing with an Epson printer that died in two and a half weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this guarantee no problem no issues. I recommend 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans cover your butt when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan and so should you! A wise investment for sure. The times I have needed to use them I have always been treated fairly and made whole each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never take a chance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always make sure you are covered for the worst case scenario. Having a piece of mind is worth every penny. Reasonably priced for the duration is a no brainer for anyone planning on using an electronic device and getting their money's worth out of it...

    I would recommend this to a friend