Customer Ratings & Reviews

Geek Squad is a value for your products you buy. Technology now cost you a penny plus. With this Computer Gaming Model this plan can save you Lots of money. Have used the warranty a couple of times vs having to pay FULL price for a new one.

Love the geek squad! Phenomenal services, really happy.

Unfortunately, we have had to use the product replacement a couple of times. We were very impressed with how easy it was each time. We were prepared for a battle when doing the first return but were pleasantly surprised when the return/exchange went very peacefully. Thanks!

About this for my printer, very reasonably priced and I haven't had to use it hopefully I don't but I've used geek squad before and they've always been very good

I have not needed to utilize Geek Squad. I have had coverage on other projects and find them very professional.

Best purchase ever. I have it for almost 4 years and it was one of the best impurchases.

Best replacement plan ever! Zero complaints and I have been buying them for years.

I recently had to replace my controller that came with my PS4 since it was starting to show it’s age. With Geek Squad Protection it was easy to get a replacement and it didn’t take long either. I get insurance on everything because peace of mind is important to me and Geek Squad Protection is absolutely worth it!

Yes, good protection and service overall. I know little about computers and printers, appliances but manage to keep mine alive with stuff like this and best buy. I wish they could make appts a bit speedier though. The agents they send are always 100% sharp and knowledgable. I like in a hard to reach place in the city. Apple products are hard to find a tech for.

I have not had to use it yet, but I hear great things.

We have not yet used our Geek Squad product replacement protection on our new HP Inkjet Printer. We were happy to buy our new printer at Best Buy and receive this extra protection. We can bring in our printer to our local store if we need to do so.

I always make sure I get protection on all my products because Best Buy always comes through with the plans. No matter how long you’ve have the product during its most usable lifespan which is honestly about 2 1/2 years depending on item, Best Buy is great with taking things off your hands and fixing them or replacing them!

The agents mounted my TV and connected it to all the outlets.

Had an issue with one of the channels of my amplifier form my subwoofer, was able to get it exchanged out in the store the same day. Definitely worth it. I know Logitech would have taken care of me too but it would have taken time. I'll definitely pay the little extra to save the time and effort (especially the waiting and shipping). Thanks best buy

Simple purchase online worth it in the long run always recommend a litttle extra security

Very awesome service. Very helpful people in the store. Customer service are great. Highly recommended. Thumbs up guys.

I'm not sure how the replacement plan works, but I think that it works the way that I used it. I had bought the older version of this headset, the Logitech G230. I had a two year Geek Squad plan on it, and I went to go get it fixed/replaced at the Geek Squad center at my local BestBuy, they said they couldn't replace it, but since the wire was worn out my insurance on it could have it so I could be refunded. I got all the money on a BestBuy Store Credit card. I used the money to buy the newer version, the Logitech G430. I think I'm satisfied. :)

The protection although I have not had to use of the most recent purchase has always been exceptional. when using the coverage in the past, I have been satisfied with the product replacement

Let's see...4 year replacement if I am going to buy the product anyway and with the Geek Squad behind it? Yes and double yes. That should answer that one!

THIS IS ABSOLUTELY THE BEST BANG FOR YOUR DOLLAR OF ALL THE MANY ITEMS PURCHASED FROM BEST BUY. WE HAVE NEVER BEEN DISAPPOINTED BY THE GEEK SQUAD, EITHER IN OHIO OR IN FLORIDA.