Customer Ratings & Reviews

Renewed Geek membership because I have never been disappointed in anything and trust all the great help they have given me. It is a valuable asset for someone like me. Their Geek Members in Aurora are al wonderful - especially Bruce & Simeon,

I always get the extended warranty on products I buy from BEST BUY. Number one, they are expensive. And two, they are hard to replace. It is simply insurance and whenever I can buy insurance for a high dollar item I get it because I don't want to have to buy it twice.

Purchased this when buying my new Macbook Pro. Price for 2 Year Plan was less than buying all required services a la carte. Geek Squad representative was very nice and helpful. He explained all services, keep me informed, and explain possible future services.

I wish I had bought this when I got my first Logitech keyboard. After too many slips and drops, the casing was too damaged to be effective. The extra $20 would have saved me $125 on a new one. So, assuming I may be as clumsy or careless during the next two years, I bought both the Keyboard/case and the 2 year protection plan.

It is great to know that I can get help from the Geek squad if needed.

Can’t go wrong with the Geek Squad coverage. No fuss no muss.

I have GSP-R on all of my gaming accessories. Why? Because I actually game daily and I wear these things out. Should they wear out within two years? I don't think so. Do they? Yes, If they're bad products. Ive been through three logitech headsets and one mouse, all of which replaced by better versions with full credit back towards them.

Haven't had to use it yet, but it will hopefully be easy to use this service if/when I need to.

Love the Geek Squad, when ever I've had an issue they are quick to fix or replace. They are always courteous

I never have to worry about purchase breaking. This plan will take care of it.

Best Buy has a "no fuss no stress" extended warranty process. I have never had an issue with any return or repair. Worth the money.

Great to purchase this coverage ..it’s worth it.incase you have an unexpected issue ..just read the terms carefully

Fantastic and efficient machine! Does the job and never jams - love this!

I haven't needed to use this yet, but geek squad has been helpful in the past.

I bought a geek squad warranty on a canon printer. The print head failed 3 months after the manufactures warranty expired. The same printer was no longer in stock for exchange, Geek squad game me the full price paid as store credit for a future purchase.

If you need them, don't call the store, because they will give you a 1-800 number to call. If they can't take care of it over the phone quickly they will want to send out a tech which will cost you $$$. Best thing to do is take it back to where you bought it and let them fix it or replace it in store. that way it costs you nothing. It is worth it to have the insurance and it doesn't cost much so always go ahead and get it.

very perfectional people very fast service and the employees treated me whit a lost respect and canines

Would always buy the Geek Squad coverage since Many Many Many times it is used before it expires. The cost is always a great investment for me... since it is alot better than buying the product again in less than 2-4 years.

Good investment if you protected item fails. Have not had any issues with the extended protection plan.

Easy setup easy to use shows fingerprints. Alltogether a great product.