Customer Ratings & Reviews

Love that my HP printer has a extended warranty and if something is wrong or it breaks I can bring it back and exchange for equal or less value.

gsp is extremely useful, many times have items worn out and getting the manufacturers warranty is a very hard endeavor, gsp just takes care of that and extends it

I purchased warranties for all products, save me money, and provide me with Technical assistance

Geek squad fix my problem really fast, they return My money with no problem

My computer stopped working properly and I had work files that I needed to work on but could not access. I called Gee Squad and they were able to access my computer remotely and fixed the problem quickly! They saved all my work files and got rid of virus!

It is comforting to have this coverage knowing that in the event of a printer failure I won’t have to purchase a replacement.

I’m the past we’ve had good results with these services, never had any issues with it.

Literally the best thing you could have. I just got a brand new printer on sale and saved a couple dollars because I had a warranty.

Joel has been responsive and helpful, with a very difficult situation with our remotes. He's called back as soon as he's able, and been very clear in his instructions. The problem we've had, I think, stems from the fact that the remote with our cable box seems to not work well in conjunction with a sound bar we purchased.

We bought this plan when we got a printer. Almost one year a printer didn’t work properly. We took a printer a costumer service at Best Buy and showed them this plan. We got full refund and also bought new one. We really are happy with this service.

I purchased the GEEK SQUAD 2-YEAR Geek Squad Product Replacement Plan at the time of purchase of my Canon Pixma TR8520 Ink Jet Printer. So far, I haven't had any problems with my printer and haven't had to avail myself of the Protection Plan.

Have not had to use this service and hope that I don’t.

Buying this has given me the piece of mind that if anything goes wrong, the Geek Squad has our back. I did call for some tech support help on the setup of my device. The Geek Squad walked me through every step and made it easy to start using it.

This warranty has worked out great for me on a Netgear USB Network adapter. They have broken 3 times and every time they give me another one. It is just a hassle as it is a hour one way and you always have to wait in line and don’t forget to bring your receipt.

Very convenient. It is light weight and performs very well. Great for storing documents.

I have used the Geeek Squad additional coverage a few times. It has been easy and if the item could not be repaired it was replaced. I have experienced no problems.

YOU ALWAY GOOD TO KNOWN YOU A RELPACEMENT HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

I have not had to use this service yet, thankfully. However, my experience with Geek Squad thus far lead me to believe that I will be assisted promptly and fairly if issues ever arise. Highly impressed with Best Buy's customer service thus far.

Always a pleasure to buy at Best Buy. The team members are Quick, easy to deal with and to the point.

It is always great to have something like this just in case your item brakes.