Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11059 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 11,059 reviews
  • Rated 5 out of 5 stars

    4 year warranty must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't going to add on the 4 year warranty but with knowledge of the salesman who informed me what all it intells I'm glad I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome staff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Services incredible Worth every dime I wish I didn’t have to write so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad rep

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer last minute and with to the Store with my wants and needs and the rep hit it right out the park

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case something goes wrong with your product great people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does the best they can

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does the best they can

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does the best they can

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff i recommend it if using something a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mariaole621

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked my HP Office Jet Pro Printer6968, but had to replace it with a new Printer as for months I could not buy the 902 Printer ink for it. Replaced it with Hp 7855 Printer. Have received it yet. Will let you know if it compares.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t Be Without Out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to protect your investment, the cost for protection is very low considering how much you would have to pay to buy a new one should your product be defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bias! Must have this option.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely believe in protection plans. I must have this option. It’s always better to have it and don’t need it than to need it and don’t have it. Just my opinion. It’s life life insurance. The Geek Squad is amazing. Very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good To Know

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have help when I need it. They are very, very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t always get protection on purchases but on larger items like printers I do. It has been neurotically because printers tend to go out after 2-3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, A MUST HAVE!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! Feed Squad has your back and make siee they take care of any issues I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my device.When I was having difficulty, he scheduled another visit & advised me how to return it to get another device.He followed with me a few days later to see if everything was still working. That was very thoughtful & considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can’t say nothing for now

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use for now, I hope this was a good idea if I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking I would never it My printer quit working and it was replaced free of charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality and great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always great. Cusomer service always helpful and returning items and solving problems have never been easier. Their plans are affordable and fair.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jonah. Thanks for sharing this with us! We appreciate the positive feedback! If you have any questions or need any help, please reach out to us.

  • Rated 5 out of 5 stars

    Great guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price great customer service love them if you need anything repair they the one to do the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the service in the past for a Foodsaver. The equipment malfunctioned after almost 2 years and the Product Replacement plan immediately processed the Gift Card to purchase a new Foodsaver. Therefore, I always add the Replacement Plan to my purchases.

    I would recommend this to a friend