Customer Ratings & Reviews

We did this for my printer and the process was amazing, we got more than what we expected when coming to Best Buy’s Geek Squad with the non working printer

I just bought this product, but I have had experience with Geek Squad product replacement before. Not bad.

I always pick the geek squad protection plan with my purchases.it seems like a no-brainer, for the coverage term to keep your product in tact. Used it once on another product, and they were fantastic. No questions asked or needed and they replaced it with like kind and quality. I like the protection plan!

The peace of mind knowing that my investment is covered for 4 years is priceless!

I always get the extended warranty and it has always paid off. Don't be fooled if you think you don't need one for any product that it is offered. Now a days, things break down, especially with electronic items. The warranty has you fully covered and you get a free replacement even at the end of the warranty.

the product did not function properly. i brought it back to the best buy store and was given a replacement. however, the replacement product did not function properly despite numerous attempts to "troubleshoot" the product via the "hewlett packard website. i just returned the product for a store credit.

This is lovely, I would buy again and recommend to people

Haven't had to use it, but great value and would recommend

Haven't needed to use it yet but I'm really glad it's there. I feel better knowing my new equipment is covered!!!

Anytime I make a big purchase or a purchase of an electronic, I always opt to get this service. For the past several years I have never had a problem with Geek Squad and they're very helpful. Would highly recommend for people to pay the extra charge to receive their protection for their purchases.

The Geek Squad Service prices are great, and the ease of use is outstanding.

I love having protection on my items because I can replace them if something goes wrong !!

On anything $200+ I buy geek protection. When I have had to use it I’ve been grateful to have it.

Love warranties. My mother calls me the Warranty Queen because I get warranties on anything that allows it so I am protected.

I love Geek Squad, they are vey helpful and I have never had a problem with returns or getting something replaced

Plan gives peace of mind although I have not had to use it yet. I've read issues about not being able to get appointments, so we'll have to wait and see how that goes if I ever have to cross that bridge.

We are pretty able when it comes to setting up computers and getting what we need to function but the Geek Squad was able to detect and fix a problem in a very short time. Well worth the money to get the support

the value of a four year guarantee is most tempting and prior services rendered by user , makes it a wise investment for continual good service of product purchased.

This plan is very good but I kind of liked the protection plans that were available before, before the protection plans were for accidental damage and for when the hard drive are the system crashes and you can bring it in for repair, now the plans are separate and it cost twice as much.

Some things are worth insuring. Geek squad protection on my printer and monitors have been a saver. Do the math and if you think there's a possibility that it can break or lose its efficiency, consider spending an extra few bucks.