Customer Ratings & Reviews

A cheap remedy for peace since you just never know, even with a stellar product.

I always get the geek squad Service on all my high-end products and I’ve only needed to use them a couple times if they’re not able to fix it they replace it I would recommend this to everyone on your expense of products

I feel fully protected with the 4-year Geek Squad Product Replacement plan. If anything goes wrong with my printer, I can have it replaced at no cost to me. I like having the peace of mind knowing that I have this coverage.

I ALWAYS BUY GEEK SQUAD PROTECTION ON EVERY PURCHASE!! THEY ARE INTELIGENT AND KNOW THEIR PRODUCTS!! EASY TO DEAL WITH AND VALUE YOU AS A CUSTOMER AND EXPLAIN THINGS SO WELL AND CLEARLY!! I LOVE THE GEEK SQUAD!!1

I highly recommend purchasing the 2 year protection plan for any malfunctions and defects in the printer. Great piece of mind to know that I can return the defective printer and get the same purchase price to use for another printer.

My last printer died, luckily I had the plan on it for them to fix it. When they couldn't - I was credited towards a new printer. I need this for work - so I bought it for this as well. If something ever happens, it gets fixed or you get credited towards a new printer. It puts your mind at ease.

We bought the extended warranty for our Epson printer and it will cover the printer for anything that could happen to it. It covers printer failure to accidental damage. We feel safer just knowing our investment is protected.

It is very simple: For any electronic today, subscribing to a protection plan is necessary. I have used before and it has resolved my issues with the devices covered.

plEASED WITH THE SERVICE THAT WAS PROVIDED, MY HUSBANDS COMPUTER IS RUNNING LIKE NEW

I have had Geek Squad coverage since I bought 2 laptops approx. 8 months ago. Needed their assistance a couple of times. No computer or program problems, just needed a little clarification on the new Windows 10. Also, the online appointment is fantastic. Make your appt. and there is no waiting in line.

You can never go wrong with the warranty plan. If it breaks, Best Buy Repairs, Exchanges or replaces, No questions asked!

Most of the members are very knowledgeable about the process of tech warranties and how they work, so if they aren't able to make your tech work in house they know what has to be done. The staff of the Racine, WI team are on point and as I said they know their stuff.

It's a great printer easy to set up and use if I have any issues they will be available to help

Warranty is for four years so we will await not needing to use this replacement warranty.

I always get product replacement when I can. I am a bit hard on my gaming equipment and this lets me not even care. If anything goes wrong in the year or 2 they will replace it in store for free no matter what. Well worth the price if you plan to keep the item a couple years.

Something wentwrong with Epson printer and the Geek squad replaced it no questions asked. The replacement was not the exact model I had and it costs much more. I didn't need the fax machine but it is there if I ever do need it.

Thanks for helping me set up my printer. Quick over the communication with an actual person.

I had a purchased a fitness watch with this last year and got to experience the service, it was fantastic, twice I had to return my watch for a new one with no problem. So when I purchased my router I thought this is a must, because routers do fail often enough, worth the small amount vs the cost of the item.

So glad to have this coverage. I am always happy to know they are there in case I have a problem with a product I purchase. Good deal for the money.

Things don't last nearly as long as they used to, and this definitely goes for printers if you use them a lot like I do. I print thousands of pages and it does seem to wear on the printer, so when it burns out, I'm so happy I got the replacement plan. Seriously... get it. It's worth it for printers!